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Charged for Games on Table-top Device...still waiting for a refund 3 weeks later
Tripadvisor用户
Charged for Games on Table-top Device...still waiting for a refund 3 weeks later
Red Lobster的点评
点评：I went to dinner with friends on June 17. We paid our bill using the table-top device and had the receipt emailed. I noticed the following morning, when looking at the receipt, that a 'Games' charge had been added to our bill. We did not use the device for games, only to pay our bill at the end. I immediately reached out to customer service and waited for a response. When one finally came, 7 days later, it said that a manager would reach out to me by June 27 to resolve the issue. June 29, still nothing from a manager or anyone else.
I finally heard from the manager on Friday, July 1. She left a message stating that I would receive a refund. I am still waiting for that refund to show up.
Always request that the table-top device be removed from your table during your dining experience and check your receipts CAREFULLY before paying - they will add charges hoping you won't notice!
I finally heard from the manager on Friday, July 1. She left a message stating that I would receive a refund. I am still waiting for that refund to show up.
Always request that the table-top device be removed from your table during your dining experience and check your receipts CAREFULLY before paying - they will add charges hoping you won't notice!
翻译：我在 6 月 17 日与朋友共进晚餐。我们使用桌面设备支付了账单，并通过电子邮件发送了收据。第二天早上，我在查看收据时注意到，“游戏”费用已添加到我们的账单中。我们没有使用该设备进行游戏，只是在最后支付我们的账单。我立即联系了客户服务并等待回复。 7 天后终于来了，它说经理会在 6 月 27 日之前联系我解决问题。 6 月 29 日，经理或其他任何人仍然一无所获。
我终于在 7 月 1 日星期五收到经理的消息。她留言说我会收到退款。我还在等待退款出现。
在用餐期间始终要求将桌面设备从您的餐桌上取下，并在付款前仔细检查您的收据 - 他们会增加费用，希望您不会注意到！
我终于在 7 月 1 日星期五收到经理的消息。她留言说我会收到退款。我还在等待退款出现。
在用餐期间始终要求将桌面设备从您的餐桌上取下，并在付款前仔细检查您的收据 - 他们会增加费用，希望您不会注意到！
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