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HUGE NO!!! Only order from here if you want to be stolen from.
Michelle R
HUGE NO!!! Only order from here if you want to be stolen from.
Applebee's的点评
点评：Have now ordered from them TWICE and, on both occasions, they did not include HALF of our meals!!! First time was pick-up. So, my husbands fault for not checking the bags she brought out. But when you order and PAY for a BURGER & FRIES, you expect to receive just that. Not just a burger. Same with CRUNCHY SHRIMP & FRIES." Failing to rectify the situation is THEFT. I paid for BOTH, not one. Guest Relations sent a generic response email and said they would follow up. NOTHING for the instance on 3/19. Filed another complaint tonight for today. Location has currently left me on hold for 38 minutes and still counting while they "find a manager." What a JOKE of an establishment and definitely 1-Star customer service. Their online orders LITERALLY include a 1 of XX number of containers. Ours was missing TWO. No one counts? Double checks?
翻译：现在已经从他们那里订购了两次，而且在这两种情况下，他们都没有包括我们一半的饭菜！第一次是接机。所以，我丈夫没有检查她带出来的包是我丈夫的错。但是，当您订购汉堡和薯条并付款时，您期望收到的正是这种汉堡和薯条。不只是一个汉堡。脆脆的虾和薯条也是如此。“未能纠正这种情况是盗窃。我支付了两者的费用，而不是一个。客户关系部门发送了一封通用的回复电子邮件，并表示他们会跟进。3/19 的实例没有任何结果。提出了另一项投诉今晚今天。位置目前让我等了 38 分钟，并且在他们“找到经理”时仍在计数。这真是一个机构的笑话，绝对是 1 星级客户服务。他们的在线订单字面上包括 XX 数量中的 1容器。我们的容器丢失了两个。没有一个算数？仔细检查？
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