拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Insulting, hypocritical staff
Tripadvisor用户
4
Insulting, hypocritical staff
Asiago's Tuscan Italian的点评
点评：I usually don’t write reviews, in fact this is my first. However, my experience at Asiagos for my husbands birthday celebration dinner was such a bad experience, it’s weighing heavy on me. I need to share. We wanted to order alcoholic drinks and had our IDs out, she said you both look older than me, so you can put those IDs away. Um, that’s rude considering we are 29 and 34 young and how did she KNOW we were older than her. We ordered two alcoholic drinks (1 each), it took us a half a hour or longer to get our drinks. We completely understood since they were down a bartender. Which our server made sure to go into a long explanation about the one bartender and general manager are working the bar because they had a call off. Unprofessional, just explain that the bar is backed up and move on, we don’t care to hear about the problems with call offs at your establishment. We got our soups to start and our drinks eventually came, I said to our waitress Breanna, “since the bar is taking so long considering the situation, can you please order me another drink now so it will be here with my dinner (considering the wait it took last time I’d be done with my first drink and then I would not have to wait another 30 minutes or longer to get a second one). She said yeah sure sorry about the wait, again telling her I understand and was kind about it. We got our food, my second drink already came and my husband asked if they had champagne, she said she would need to check and she come back and said they do and my husband said we would take a glass each to toast to his birthday. The server said we have a policy that you can only have one drink at the table at a time. Again, totally understood (we both worked in restaurants) and we said we were fine with waiting until later for it. She THEN went on to say, “you (to my husband) had one drink and she’s working on her second now…who’s driving?” I’ve never been asked this after only 1.5 drinks and we were still eating. We were going to be done after we got our champagne, which we then decided to not get since she judged us off the fact we were there two hours and had total of 2 drinks. We both worked all day and wanted to enjoy a few drinks over dinner together, she made us feel so uncomfortable and caught us completely off guard. There was absolutely no need to act like that with us, no cause of concern on her part to question us. Even more frustrating part, she was serving this couple behind us drinks after drinks, we even heard the woman at the table say “keep them coming” then they all laughed like they were having a good time with our server. Her and the man at the table kept making-out with each other and being disgusting and disrespectful for everyone trying to eat around them. They were CLEARLY intoxicated and Breanna continued to serve them and entertain their behavior calling them love birds and trying too hard for her tip with them. But yet we were treating like bums who have an alcohol problem with 2 drinks at dinner. When Brenna our server brought us (me and my HUSBAND) the check, she asked if our meals were on one check….um yeah CLEARLY we are married since we even called each other wife and husband to her. She was all over the place and not professional at all. The only good part of the night was the food except I was so frustrated at our server I couldn’t eat and packed it to take home. I will NEVER go to Asiagos again. I’ll be sure to tell all my family, friends, and colleagues about my experience too. Worst $135 plus $20 tip I spent. She would have got a adequate or better tip if she didn’t completely ruin our night with her behavior. She deserved nothing, but I have too big of a heart.
翻译：我通常不写评论，事实上这是我的第一次。然而，我在 Asiagos 参加我丈夫的生日庆祝晚宴的经历非常糟糕，这对我来说很沉重。我需要分享。我们想点酒，把身份证拿出来，她说你们看起来都比我大，所以你把那些身份证收起来。嗯，考虑到我们分别是 29 岁和 34 岁，这很粗鲁，她怎么知道我们比她大。我们点了两份酒精饮料（每份 1 份），我们花了半小时或更长时间才拿到我们的饮料。我们完全理解，因为他们是调酒师。我们的服务器确保对一位调酒师和总经理在酒吧工作的情况进行了详细解释，因为他们有一个电话。不专业，只是解释一下酒吧已经备份并继续前进，我们不关心在您的机构中听到关于取消的问题。我们开始喝汤，我们的饮料终于来了，我对我们的女服务员 Breanna 说，“考虑到这种情况，酒吧花了这么长时间，你能不能现在再给我点一杯饮料，这样我的晚餐就可以了（考虑到wait it last time I would be done with my first drink and then I would not have wait another 30 minutes or longer to get a second one).她说是的，对等待感到抱歉，再次告诉她我理解并且对此很友善。我们得到了我们的食物，我的第二杯酒已经来了，我丈夫问他们是否有香槟，她说她需要检查一下，然后她回来说他们有，我丈夫说我们每人喝一杯为他的生日干杯。服务器说我们有一项政策，您一次只能在餐桌上喝一杯。再一次，完全理解（我们都在餐馆工作），我们说我们可以等到以后再说。然后她继续说，“你（对我丈夫）喝了一杯，她现在正在喝第二杯……谁在开车？”我从来没有在只喝了 1.5 杯酒之后就被问到这个问题，而且我们还在吃东西。我们打算在拿到香槟后完成，然后我们决定不拿香槟，因为她认为我们在那里待了两个小时并且总共喝了 2 杯酒。我们都工作了一整天，想在晚餐时一起喝几杯，她让我们感觉很不舒服，让我们完全措手不及。完全没有必要对我们那样做，她也没有理由质疑我们。更令人沮丧的是，她在我们身后的这对夫妇喝了一杯又一杯，我们甚至听到桌边的女人说“让他们来”，然后他们都笑了起来，好像他们和我们的服务员玩得很开心。她和餐桌旁的那个男人不断地亲热，对周围试图吃饭的每个人都感到厌恶和不尊重。他们显然喝醉了，Breanna 继续为他们服务并取悦他们的行为，称他们为爱情鸟，并努力向他们收取小费。但是，我们却像在晚餐时喝了 2 杯酒有酒精问题的流浪汉一样对待。当我们的服务员 Brenna 给我们（我和我的丈夫）带来支票时，她问我们的饭菜是否在一张支票上……嗯，很明显我们结婚了，因为我们甚至互相称呼对方的妻子和丈夫。她到处都是，一点也不专业。晚上唯一好的部分是食物，除了我对我们的服务器感到非常沮丧，我无法吃东西并将它打包带回家。我再也不会去 Asiagos 了。我一定会把我的经历告诉我所有的家人、朋友和同事。最差的 135 美元加上我花了 20 美元的小费。如果她的行为没有完全毁了我们的夜晚，她会得到足够或更好的小费。她什么都不配，只是我心太大了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
