点评:If you are expecting, great customer service, polite, efficient practical staff, attention to detail, relaxation, excellent food & drink, in clean comfortable surroundings, then you're in the right place.
We had a spa day treat while holidaying at Lizard. As it was a mean & moody day outside, the timing was perfect for us to spoil ourselves.
Lisa ran the spa impeccably. She never stopped working. Always busy, always, accommodating, always in the right place at the right time. Hope she receives a good hourly rate from the Mullion owners!!!???
Caroline provided us both with amazing facials. The seaweed treatments were so lovely and pleasant smelling. The technique was excellent (we have had many spa treatments over the years) This was not just relaxing, but as our week went on, the benefits to our skin were emphasised daily, we literally got better with age lol. (Caroline did say we both had good skin initially though).
We thoroughly enjoyed our drinks and nibbles mid-way through our day. Robes, footwear and towels were provided along with complimentary toiletries. You literally have no need to take anything with you. Not even a coin for the lockers.
At the end of our afternoon, we headed to the Bistro for dinner. Well, it would be rude not to really! Our hopes were not dashed, they too lived up to our expectations. Efficient, pleasant, friendly, staff. Well turned out, helpful & chatty. Service exactly as it should be. Food was well presented, tasty and good portions. Lots of well needed iced water, (very necessary after a spa day), comfy seating, lovely, clean furnishings and stunning window dressings. I could have sat their all evening.
Niggle - barely. We were not asked how we preferred our steak cooked initially and so it arrived underdone for our taste, but this was immediately corrected within less than 2 minutes, so made little impact on our dining experience timings. (Nothing worse than one person not eating while the others are) certainly would not put us off returning for future dining.
We had such a wonderful experience that we have vowed to return when next in Cornwall. Hopefully for a short stay, plus some more spa pampering of course.
Thank you to all the staff for such excellent service for our whole experience. You are all a credit to your employers and your job/role.
翻译:如果您期待优质的客户服务、彬彬有礼、高效实用的员工、对细节的关注、放松、美味的食物和饮料以及干净舒适的环境,那么您来对地方了。
我们在 Lizard 度假时享受了水疗日款待。由于这是外面阴暗而喜怒无常的一天,这个时机正是我们放纵自己的最佳时机。
丽莎无可挑剔地经营水疗中心。她从未停止工作。总是忙碌,总是,乐于助人,总是在正确的时间出现在正确的地方。希望她能从 Mullion 业主那里得到一个好的时薪!!!!???
Caroline 为我们俩提供了惊人的面部护理。海藻处理是如此可爱和令人愉快的气味。技术非常好(多年来我们接受过很多水疗)这不仅仅是放松,而且随着我们一周的进行,每天都在强调对我们皮肤的好处,我们确实随着年龄的增长而变得更好哈哈。 (卡罗琳确实说过我们最初的皮肤都很好)。
我们在一天中途非常享受我们的饮料和小吃。提供长袍、鞋类和毛巾以及免费洗浴用品。你真的不需要带任何东西。储物柜甚至没有硬币。
下午结束时,我们前往小酒馆吃晚餐。好吧,真的不这样做是不礼貌的!我们的希望没有破灭,他们也没有辜负我们的期望。高效,愉快,友好的工作人员。结果很好,乐于助人且健谈。服务应有的样子。食物摆盘精美,美味可口。大量急需的冰水(在水疗日后非常必要)、舒适的座椅、可爱、干净的家具和令人惊叹的橱窗装饰。我本可以坐他们整个晚上。
尼格尔 - 勉强。我们没有被问及我们如何喜欢最初煮熟的牛排,所以它到达时未达到我们的口味,但这在不到 2 分钟内立即得到纠正,因此对我们的用餐体验时间影响不大。 (没有什么比一个人不吃饭而其他人吃饭更糟糕的了)当然不会阻止我们回来吃饭。
我们有如此美妙的经历,以至于我们发誓下次在康沃尔时会回来。希望能短暂停留,当然还有更多的水疗呵护。
感谢所有员工为我们的整个体验提供如此优质的服务。你们都是雇主和您的工作/角色的功劳。