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Dreadful. Avoid!
girlwithaquill
Dreadful. Avoid!
The Coinage Hall, JD Wetherspoon的点评
点评：I so wanted this to work. I love Helston, have come here on holiday every year for over 30 years and throughout the year eg Furry Dance Flora Day. I love the fact that this is in the historic Coinagehall and I don't have any issues generally with Wetherspoons. Indeed I've stayed in a Wetherspoons pub/hotel in Dereham Norfolk which was really lovely, in a similarly historic building so I thought/hoped this would be similar.
How wrong was I?!
Things started badly when we settled into a window seat to enjoy looking out at Helston's lovely Coinagehall street and the iconic kennels with their running water. Within seconds this lovely view, as if in cue was annihilated by a dispirited looking fellow shunting maybe 8 giant blue wheelie bins lined up neatly against the window entirely obscuring our entire view. I do understand they need to go somewhere but this was very early in the evening, maybe 7 o'clock. The bins weren't going to be collected until the next morning so how about maybe leaving the view uninterrupted for diners until closer to end of business? He clearly could see we were there but didn't care and this could not be less helpful or welcoming attitude was consistent throughout the other staff we had the misfortune to meet. I use the term 'meet' loosely as communication isn't a strong point for staff here. If they could get away with being totally silent, they would.
We moved to another window, away from the bins, exchanging that unfortunate seating situation for another. This time we were close to a family whose children were presumably enjoying the digital babysitter effect of very loud screens pouring out beeping and screechy cartoons maybe? Actually they didn't seem to be enjoying this entertainment as they were shouting loudly and repeatedly at each other, ironically, trying to be heard over the screens designed to keep them quiet. I realise this isn't the venue's fault, but this does kind of set the tone for the whole miserable experience. Another family arrived in the same area soon after, with a teenage child wearing large headphones she didn't remove the entire time we were there. My husband and I later commented we'd have given any money to borrow those headphones to block out the dystopian soundscape of this Wetherspoons. This young girl's parents didn't speak to her or each other. They just ordered on the app and ate in what didn't look like companionable silence but maybe they'd also been traumatised by the wheelie bin vista and the awful noise emanating from the screen loving shrieking family.
OK. Now to the 'food and drink' and 'service'.
First thing to do was try to peel apart the greasy, filthy, sticky, food smeared dog eared menu. Yuck ! Tried going from very sticky table to very sticky table to find a cleaner menu. Avoided getting stuck to sticky food stained carpet but only just. No luck with finding cleaner menu so looked at it on the app on phone to minimise physical connection with it.
Ordered food which was cheap but easy to see why so unfeasibly cheap when it arrived, and drink on the app.
Our soft drinks arrived quickly. And there the good news ends. They were brought as cans. No worries on that score except these cans were placed bottom side down INSIDE some not especially fresh looking glasses with ice in them. Yup. That's right. I've never ever seen drinks 'served' this way and was so speechless I didn't even complain. Presumably this was to save the most sullen, miserable 'server' young woman I've ever been'served ' by the extra effort of carrying a tray? So the bottoms of the cans which could have been sitting on the bar, in a cellar, in a less than clean fridge or box etc were nestling in our glasses on top of the ice. Revolting. They were plonked on the sticky table without a word. No 'your food is on its way' or 'enjoy the bacterial feast you're about to get from supping anything that's come off the bottoms of these cans I've lovingly placed right INSIDE your glass to drip onto the ice'. Nothing. Zero. Nada. Though she looked so utterly miserable we weren't in any hurry for increased communication tbh. Then the 'food💩'. Let's not dwell here overlong. I really don't know how they managed to do what they'd done to my husband's mashed potato. It was a kind of flat, hard, dry pellet which must have been sitting in a sad stack of other such pellets prior to being nuked in a microwave to the point of being inedible. His tiny 'steak' pudding and peas weren't much better. My chips were few, had black eyes on them and were cold. How do you even manage to get chips served cold? Inefficient reheating I guess. My 'Wiltshire' ham was thin, slimy and salty. Inedible. I ate the yolks of the two fried eggs (both also slimy) as was hungry. Now let's draw a veil over this 'food' before I feel the nausea returning. This was all 'served' by thr miserable young woman in the same way as the drinks had arrived. She plonked it down and walked off. No word about where to find the (of course sticky, why ruin a winning signature formula?') bottles of sauce etc or exhortation to enjoy our meal. The one good thing? Having prepaid on the app we could leave without any further interaction with any of the miserable staff here. My advice? Drive to Camborne and eat at Copper Coast. Not much more expensive and FANTASTIC welcome, cleanliness and service. Wetherspoons, this is appalling. Please have a sort out of what should and could be a lovely place to eat and drink in this iconic building. For now? AVOID!
they too had just been traumatised by the bins being wheeled into what they'd been hoping was their nice holiday view and the horrendous sounds coming from the young family in the next booth.
OK,
How wrong was I?!
Things started badly when we settled into a window seat to enjoy looking out at Helston's lovely Coinagehall street and the iconic kennels with their running water. Within seconds this lovely view, as if in cue was annihilated by a dispirited looking fellow shunting maybe 8 giant blue wheelie bins lined up neatly against the window entirely obscuring our entire view. I do understand they need to go somewhere but this was very early in the evening, maybe 7 o'clock. The bins weren't going to be collected until the next morning so how about maybe leaving the view uninterrupted for diners until closer to end of business? He clearly could see we were there but didn't care and this could not be less helpful or welcoming attitude was consistent throughout the other staff we had the misfortune to meet. I use the term 'meet' loosely as communication isn't a strong point for staff here. If they could get away with being totally silent, they would.
We moved to another window, away from the bins, exchanging that unfortunate seating situation for another. This time we were close to a family whose children were presumably enjoying the digital babysitter effect of very loud screens pouring out beeping and screechy cartoons maybe? Actually they didn't seem to be enjoying this entertainment as they were shouting loudly and repeatedly at each other, ironically, trying to be heard over the screens designed to keep them quiet. I realise this isn't the venue's fault, but this does kind of set the tone for the whole miserable experience. Another family arrived in the same area soon after, with a teenage child wearing large headphones she didn't remove the entire time we were there. My husband and I later commented we'd have given any money to borrow those headphones to block out the dystopian soundscape of this Wetherspoons. This young girl's parents didn't speak to her or each other. They just ordered on the app and ate in what didn't look like companionable silence but maybe they'd also been traumatised by the wheelie bin vista and the awful noise emanating from the screen loving shrieking family.
OK. Now to the 'food and drink' and 'service'.
First thing to do was try to peel apart the greasy, filthy, sticky, food smeared dog eared menu. Yuck ! Tried going from very sticky table to very sticky table to find a cleaner menu. Avoided getting stuck to sticky food stained carpet but only just. No luck with finding cleaner menu so looked at it on the app on phone to minimise physical connection with it.
Ordered food which was cheap but easy to see why so unfeasibly cheap when it arrived, and drink on the app.
Our soft drinks arrived quickly. And there the good news ends. They were brought as cans. No worries on that score except these cans were placed bottom side down INSIDE some not especially fresh looking glasses with ice in them. Yup. That's right. I've never ever seen drinks 'served' this way and was so speechless I didn't even complain. Presumably this was to save the most sullen, miserable 'server' young woman I've ever been'served ' by the extra effort of carrying a tray? So the bottoms of the cans which could have been sitting on the bar, in a cellar, in a less than clean fridge or box etc were nestling in our glasses on top of the ice. Revolting. They were plonked on the sticky table without a word. No 'your food is on its way' or 'enjoy the bacterial feast you're about to get from supping anything that's come off the bottoms of these cans I've lovingly placed right INSIDE your glass to drip onto the ice'. Nothing. Zero. Nada. Though she looked so utterly miserable we weren't in any hurry for increased communication tbh. Then the 'food💩'. Let's not dwell here overlong. I really don't know how they managed to do what they'd done to my husband's mashed potato. It was a kind of flat, hard, dry pellet which must have been sitting in a sad stack of other such pellets prior to being nuked in a microwave to the point of being inedible. His tiny 'steak' pudding and peas weren't much better. My chips were few, had black eyes on them and were cold. How do you even manage to get chips served cold? Inefficient reheating I guess. My 'Wiltshire' ham was thin, slimy and salty. Inedible. I ate the yolks of the two fried eggs (both also slimy) as was hungry. Now let's draw a veil over this 'food' before I feel the nausea returning. This was all 'served' by thr miserable young woman in the same way as the drinks had arrived. She plonked it down and walked off. No word about where to find the (of course sticky, why ruin a winning signature formula?') bottles of sauce etc or exhortation to enjoy our meal. The one good thing? Having prepaid on the app we could leave without any further interaction with any of the miserable staff here. My advice? Drive to Camborne and eat at Copper Coast. Not much more expensive and FANTASTIC welcome, cleanliness and service. Wetherspoons, this is appalling. Please have a sort out of what should and could be a lovely place to eat and drink in this iconic building. For now? AVOID!
they too had just been traumatised by the bins being wheeled into what they'd been hoping was their nice holiday view and the horrendous sounds coming from the young family in the next booth.
OK,
翻译：我真希望这能成功。我爱赫尔斯顿，30多年来每年都来这里度假，而且全年都来，比如毛绒舞花神节。我喜欢这家餐厅位于历史悠久的造币大厅，而且我对Wetherspoons餐厅总体来说没什么意见。事实上，我曾在诺福克郡德勒姆的一家Wetherspoons酒吧/酒店住过，那里真的很漂亮，而且也是在一栋同样历史悠久的建筑里，所以我以为/希望这次也能如此。
我错了吗？！
当我们坐在靠窗的座位上，欣赏赫尔斯顿美丽的造币大厅街道和标志性的犬舍和流水时，事情开始变得糟糕起来。几秒钟之内，这美丽的景色，仿佛在暗示着什么，就被一个看起来垂头丧气的人毁掉了。他推着大约8个巨大的蓝色带轮垃圾桶，这些垃圾桶整齐地靠在窗户上，完全遮住了我们的视线。我明白他们需要去别的地方，但当时时间很早，大概7点钟。垃圾桶要到第二天早上才会收，所以不如让食客们在快下班的时候也能欣赏到美景？他明明看到我们在那儿，却毫不在意，这种乐于助人或热情好客的态度，在我们不幸遇到的其他员工身上也始终如一。我用“遇到”这个词比较宽泛，因为沟通不是这里员工的强项。如果他们能完全保持沉默而不被人发现，他们早就这么做了。
我们换到另一个窗户，远离垃圾桶，把这种尴尬的座位换成了另一个。这次我们挨着一家人，他们的孩子大概正享受着这种数字保姆般的效果：屏幕声音很大，不断播放着哔哔声和刺耳的卡通片。实际上，他们似乎并不享受这种娱乐，因为他们大声地、反复地互相喊叫，讽刺的是，他们想让别人听到他们的声音，毕竟屏幕本来就是为了让他们保持安静而设计的。我知道这不是餐厅的错，但这确实为整个糟糕的体验定下了基调。不久之后，另一个家庭也来到了同一个区域，他们带着一个十几岁的孩子，戴着大大的耳机，在我们在那里的时候一直没摘下来。我和我丈夫后来评论说，我们愿意花任何钱借那个耳机，来屏蔽这家Wetherspoons餐厅反乌托邦式的噪音。这个小女孩的父母没有和她说话，也没有互相说话。他们只是在应用程序上点餐，然后在看起来不太友好的沉默中用餐，但也许他们也被垃圾桶的景象和那个痴迷于屏幕尖叫的家庭发出的可怕噪音吓坏了。
好的。现在说说“食物和饮料”和“服务”。
首先要做的就是试着撕开油腻、肮脏、黏糊糊、沾满食物污渍、卷起耳朵的菜单。真恶心！我试着从一张黏糊糊的桌子走到另一张黏糊糊的桌子，想找一张干净的菜单。勉强避免了被粘在沾满食物污渍的地毯上。没找到更干净的菜单，所以用手机应用程序查看，尽量减少与菜单的接触。
我们点了便宜的食物，但上桌时很容易明白为什么这么便宜，饮料也用应用程序点了。
我们的软饮料很快就送来了。好消息也到此为止。饮料是罐装的。这点不用担心，只是这些罐子被倒扣放在一些看起来不太新鲜的玻璃杯里，里面装着冰块。是的，没错。我从来没见过有人这样“上”饮料，我当时无语了，甚至都没抱怨。大概是为了让那个我遇到过的最闷闷不乐、最可怜的“服务员”年轻女士省去额外搬托盘的麻烦吧？所以，本来可以放在吧台上、地窖里、不太干净的冰箱或盒子里等等的罐底，现在却挤在了我们放在冰块上的玻璃杯里。真恶心。它们被重重地扔在黏糊糊的桌子上，一句话也没说。没有“你的食物正在路上”或“尽情享受你即将得到的细菌盛宴，因为我把这些罐头底部的液体放在你的杯子里，让它滴到冰块上”。什么都没有。零。什么都没有。虽然她看起来非常痛苦，但说实话，我们并不急于增加沟通。然后是“食物💩”。我们就不要在这里说太久了。我真的不知道他们是怎么对我丈夫的土豆泥做出那样的事情的。它是一种扁平、坚硬、干燥的颗粒，肯定是放在一堆可怜的其他颗粒里，然后被微波炉加热到无法食用的程度。他的小“牛排”布丁和豌豆也好不到哪里去。我的薯条很少，上面有黑眼圈，而且是冷的。你怎么能把薯条做得冷的呢？估计是加热效率低。我的“威尔特郡”火腿又薄又粘又咸，根本没法吃。我饿得把两个煎蛋的蛋黄都吃掉了（两个蛋黄也都粘糊糊的）。现在，趁我还没感到恶心，赶紧把这“食物”遮住吧。这全是那个可怜的年轻女子“端上来的”，就像饮料端上来一样。她“砰”地一声放下，走开了。没人说去哪儿能找到那些（当然很黏，为什么要毁了这么成功的招牌菜？）酱汁之类的东西，也没人劝我们好好吃饭。唯一的好处是什么？用app预付了钱，我们就可以走了，不用再和这里那些糟糕的员工有任何交集。我的建议？开车去坎伯恩，去铜海岸餐厅吃饭。价格没贵多少，而且热情好客、干净整洁、服务一流。Wetherspoons，这太糟糕了。拜托，帮帮忙，看看这栋标志性建筑里哪里应该、哪里可以成为一家不错的餐饮场所。现在？避开！
他们也刚刚被垃圾桶推到他们原本希望看到的美好假日景色里，以及隔壁小隔间里传来的可怕噪音吓坏了。
好的，
我错了吗？！
当我们坐在靠窗的座位上，欣赏赫尔斯顿美丽的造币大厅街道和标志性的犬舍和流水时，事情开始变得糟糕起来。几秒钟之内，这美丽的景色，仿佛在暗示着什么，就被一个看起来垂头丧气的人毁掉了。他推着大约8个巨大的蓝色带轮垃圾桶，这些垃圾桶整齐地靠在窗户上，完全遮住了我们的视线。我明白他们需要去别的地方，但当时时间很早，大概7点钟。垃圾桶要到第二天早上才会收，所以不如让食客们在快下班的时候也能欣赏到美景？他明明看到我们在那儿，却毫不在意，这种乐于助人或热情好客的态度，在我们不幸遇到的其他员工身上也始终如一。我用“遇到”这个词比较宽泛，因为沟通不是这里员工的强项。如果他们能完全保持沉默而不被人发现，他们早就这么做了。
我们换到另一个窗户，远离垃圾桶，把这种尴尬的座位换成了另一个。这次我们挨着一家人，他们的孩子大概正享受着这种数字保姆般的效果：屏幕声音很大，不断播放着哔哔声和刺耳的卡通片。实际上，他们似乎并不享受这种娱乐，因为他们大声地、反复地互相喊叫，讽刺的是，他们想让别人听到他们的声音，毕竟屏幕本来就是为了让他们保持安静而设计的。我知道这不是餐厅的错，但这确实为整个糟糕的体验定下了基调。不久之后，另一个家庭也来到了同一个区域，他们带着一个十几岁的孩子，戴着大大的耳机，在我们在那里的时候一直没摘下来。我和我丈夫后来评论说，我们愿意花任何钱借那个耳机，来屏蔽这家Wetherspoons餐厅反乌托邦式的噪音。这个小女孩的父母没有和她说话，也没有互相说话。他们只是在应用程序上点餐，然后在看起来不太友好的沉默中用餐，但也许他们也被垃圾桶的景象和那个痴迷于屏幕尖叫的家庭发出的可怕噪音吓坏了。
好的。现在说说“食物和饮料”和“服务”。
首先要做的就是试着撕开油腻、肮脏、黏糊糊、沾满食物污渍、卷起耳朵的菜单。真恶心！我试着从一张黏糊糊的桌子走到另一张黏糊糊的桌子，想找一张干净的菜单。勉强避免了被粘在沾满食物污渍的地毯上。没找到更干净的菜单，所以用手机应用程序查看，尽量减少与菜单的接触。
我们点了便宜的食物，但上桌时很容易明白为什么这么便宜，饮料也用应用程序点了。
我们的软饮料很快就送来了。好消息也到此为止。饮料是罐装的。这点不用担心，只是这些罐子被倒扣放在一些看起来不太新鲜的玻璃杯里，里面装着冰块。是的，没错。我从来没见过有人这样“上”饮料，我当时无语了，甚至都没抱怨。大概是为了让那个我遇到过的最闷闷不乐、最可怜的“服务员”年轻女士省去额外搬托盘的麻烦吧？所以，本来可以放在吧台上、地窖里、不太干净的冰箱或盒子里等等的罐底，现在却挤在了我们放在冰块上的玻璃杯里。真恶心。它们被重重地扔在黏糊糊的桌子上，一句话也没说。没有“你的食物正在路上”或“尽情享受你即将得到的细菌盛宴，因为我把这些罐头底部的液体放在你的杯子里，让它滴到冰块上”。什么都没有。零。什么都没有。虽然她看起来非常痛苦，但说实话，我们并不急于增加沟通。然后是“食物💩”。我们就不要在这里说太久了。我真的不知道他们是怎么对我丈夫的土豆泥做出那样的事情的。它是一种扁平、坚硬、干燥的颗粒，肯定是放在一堆可怜的其他颗粒里，然后被微波炉加热到无法食用的程度。他的小“牛排”布丁和豌豆也好不到哪里去。我的薯条很少，上面有黑眼圈，而且是冷的。你怎么能把薯条做得冷的呢？估计是加热效率低。我的“威尔特郡”火腿又薄又粘又咸，根本没法吃。我饿得把两个煎蛋的蛋黄都吃掉了（两个蛋黄也都粘糊糊的）。现在，趁我还没感到恶心，赶紧把这“食物”遮住吧。这全是那个可怜的年轻女子“端上来的”，就像饮料端上来一样。她“砰”地一声放下，走开了。没人说去哪儿能找到那些（当然很黏，为什么要毁了这么成功的招牌菜？）酱汁之类的东西，也没人劝我们好好吃饭。唯一的好处是什么？用app预付了钱，我们就可以走了，不用再和这里那些糟糕的员工有任何交集。我的建议？开车去坎伯恩，去铜海岸餐厅吃饭。价格没贵多少，而且热情好客、干净整洁、服务一流。Wetherspoons，这太糟糕了。拜托，帮帮忙，看看这栋标志性建筑里哪里应该、哪里可以成为一家不错的餐饮场所。现在？避开！
他们也刚刚被垃圾桶推到他们原本希望看到的美好假日景色里，以及隔壁小隔间里传来的可怕噪音吓坏了。
好的，
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