点评:My family were really looking forward to celebrating my daughter's 40 th birthday meal at the Jamaica inn .14 of us!. we rarely all get together and thought the inn the ideal place .but I'm afraid to say we were disappointed . My father wanted fish which was written on the specials board .to be told none left .his second choice was also unavailable .the puddings wanted also unavailable . We also found the young lady who looked after our table to be quite rude with a bit of an attitude . My daughter doesn't go out much she has a little boy with special needs who was also with us .so this was meant to be a really special get together . To add insult to injury she was told that if it was her actual birthday .(her actual 40 th birthday was the next day) .then she would have had a free meal . Even though we had 14 people there obviously spending a lot of money , ( I don't know why the lady serving us even needed to mention it )..the food was also over priced for what you had and most of us left hungry .
We had far better and friendlier! service for my son's 30 th birthday at the carnon inn ...that said... .is it the staffs fault ? They looked like they were under a lot of pressure and understaffed ..they had a couple of other big groups that evening .so maybe you need to take on extra staff to deal with these larger bookings .
翻译:我的家人非常期待在牙买加旅馆庆祝我女儿的 40 岁生日。我们一共 14 个人!我们很少聚在一起,认为旅馆是理想的地方。但我不得不说我们很失望。我父亲想要鱼,这写在特价板上。被告知没有了。他的第二种选择也没有了。布丁也没有了。我们还发现照看我们桌子的年轻女士很粗鲁,态度有点不好。我女儿不怎么出去,她有一个有特殊需要的小男孩,他也和我们在一起。所以这本该是一次非常特别的聚会。更糟糕的是,她被告知,如果是她真正的生日(她真正的 40 岁生日是第二天),那么她可以免费吃一顿饭。尽管我们一共 14 个人,显然花了很多钱,(我不知道那位为我们服务的女士为什么要提到这一点)..食物的价格也太高了,我们大多数人都是饿着肚子离开的。
我们在卡农旅馆享受到了更好、更友好的服务!我儿子 30 岁生日时,服务人员...话虽如此....是工作人员的错吗?他们看起来压力很大,人手不足..那天晚上他们还有其他几个大团体。所以也许你需要雇佣额外的员工来处理这些更大的预订。