Dishonest, Rude, and Terrible Service!
Domino's Pizza - London - Isleworth的点评
点评:Ordered pizzas from this branch and after waiting an hour called the store to ask what happened to the order. I was told the driver was on the way. Then the driver starts calling asking for directions. We waited for the driver outside, talking to him during numerous calls where he kept saying he was nearby while still being completely lost. After this frustrating wait outside when the driver finally arrived the food was completely cold and the evening was ruined as we had spent so much time standing outside rather than with our guests.
But what makes the situation worse is that the manager of this store was very rude on the phone and although he eventually promised to give us a refund, it has been 2 weeks and this refund has not happened! We have tried to contact them to get the refund that was promised but they do not pick up.
They provided terrible service, were rude, and then lied to us about giving us a refund.
翻译:从这家分店订了披萨,等了一个小时后打电话问订单发生了什么。他们告诉我司机正在路上。然后司机开始打电话问路。我们在外面等司机,打了好几次电话,他一直说他在附近,但实际上他完全迷路了。经过这段令人沮丧的等待,司机终于到了,食物已经完全凉了,晚上被毁了,因为我们花了太多时间站在外面,而不是和我们的客人在一起。
但更糟糕的是,这家店的经理在电话里非常粗鲁,虽然他最终答应给我们退款,但已经 2 周了,退款还没有到!我们试图联系他们,要求他们退款,但他们没有接听。
他们的服务很差,很粗鲁,然后骗我们说要退款。