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Ok food let down by poor service
Jaycie2010
Ok food let down by poor service
Copper Lounge的点评
点评：As a family of Indian origin we visited recently, having previously been years ago. Not sure if there has been a change of management but food was mediocre and service was very poor. We’d booked and table took over half an hour to be available, we had to remind staff to bring water cups and food we’d ordered. The waiter must have been aware of the service as he repeatedly apologised for delays, as he was the only waiting staff on a busy Saturday night. As a family with children, they sat a loud group of men who were speaking loudly and swearing next to us which was unacceptable. We were very disappointed and did feed back to staff but their response wasn’t helpful. Also since we last went, decor has deteriorated, spilt food on the floor wasn’t swept / cleaned and overall it felt scruffy. Shame it’s gone so downhill and one place not to revisit as other better options.
翻译：我们一家印度裔最近去了这里，之前好几年前来过。不知道管理层有没有变动，但是食物很平庸，服务也很差。我们已经预订了座位，但等了半个多小时才有位，我们不得不提醒工作人员拿水杯和我们点的食物。服务员肯定知道这项服务有问题，因为他不断地为延误道歉，因为在一个繁忙的周六晚上，他是唯一的服务员。作为一个有孩子的家庭，他们让一群吵闹的男人坐在我们旁边，他们大声说话、骂脏话，这让人无法接受。我们非常失望，并向工作人员反映了情况，但他们的回应没有帮助。此外，自从我们上次去之后，装饰已经变质，地上洒落的食物也没有清扫/清理，总的来说感觉很邋遢。真遗憾这里每况愈下，我们不会再来这里了，因为还有其他更好的选择。
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