点评:Why can't most hotels be anywhere near this professional? This Homewood far exceeds the vast majority of hotels in its attention to all the details that make your money well spent.
The property is impeccably clean everywhere, including the suites, fitness center, elevator, dining area, lobby, etc. Virtually everything is up-to-date. No old and tattered furnishings or appliances. The TVs are big and new with plenty of channels. The mattress was perfect firmness for good sleeps. The shower is a big walk-in and not the old bathtub format. There's dispensers for moisturizer and soap at the bathroom sink, and dispensers for shampoo, conditioner, and body rinse in the shower--and the good kind without chemicals or cruelty to animals. The gym is humungous for a hotel, although it needs mats, and during my two weeks there, my request was not heeded and I uncomfortably had to do my floor routine on a bath towel. The breakfast is off the charts, especially for a vegan like me, with a mountain of fresh melon and often really nice clementines. Shockingly every morning the buffet includes tortillas with some good plant-based fixings like outstanding homemade guac! Same for the snack bar which has about a dozen healthy vegan goodies you never find in other hotels.
All the staff are patient and pleasant and professional. Special shoutouts to awesome food staffers Alex and Gary who make you feel at home and graciously honour any requests, like mine to see ingredients. True stars. At the front desk Michael, Arielis and Sharon are unfailingly friendly, patient, and very sincerely prepared to accommodate any reasonable requests you ever have.
My only other issues besides the gym mats are that the rooms need some stronger lighting, especially the bedroom which has a couple of dim lamps, and there's a party venue on the ground floor that can get loud Saturday nights and reverberate throughout the building till about 10:30 PM. That's not acceptable.
But overall this Hilton is in my all-time top five out of hundreds of hotels I've stayed at and considered. A very rare class act.🥇
翻译:为什么大多数酒店都无法达到这种专业水准?这家 Homewood 酒店在注重细节方面远远超过了绝大多数酒店,让您的钱花得物有所值。
酒店的每个角落都一尘不染,包括套房、健身中心、电梯、用餐区、大堂等。几乎所有东西都是最新的。没有破旧的家具或电器。电视又大又新,频道很多。床垫硬度适中,可以睡个好觉。淋浴间很大,步入式设计,而不是老式的浴缸式。浴室水槽处有保湿霜和肥皂分配器,淋浴间有洗发水、护发素和沐浴露分配器——而且是优质产品,不含化学物质,不会伤害动物。对于一家酒店来说,健身房很大,虽然需要垫子,但在我住的两周里,我的请求没有得到满足,我不得不在浴巾上不舒服地进行地板锻炼。早餐超赞,尤其是对我这样的素食主义者来说,有一大堆新鲜的瓜,而且经常有非常好吃的柑橘。令人震惊的是,每天早上的自助餐都包括玉米饼和一些很好的植物配料,比如出色的自制鳄梨酱!小吃店也是如此,那里有大约十几种在其他酒店找不到的健康素食。
所有工作人员都很耐心、友好和专业。特别感谢出色的食品工作人员 Alex 和 Gary,他们让您有宾至如归的感觉,并慷慨地满足您的任何要求,比如我要求查看食材。真正的明星。前台的 Michael、Arielis 和 Sharon 总是非常友好、耐心,非常真诚地准备满足您的任何合理要求。
除了健身垫之外,我唯一的其他问题是房间需要更强的灯光,尤其是卧室,那里有几盏昏暗的灯,一楼有一个聚会场所,周六晚上会很吵,整个建筑都会回荡到晚上 10:30 左右。这是不可接受的。
但总体而言,在我住过并考虑过的数百家酒店中,这家希尔顿酒店是我最喜欢的五家之一。非常罕见的一流酒店。🥇