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Hair raising
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Hair raising
Covered Bridge Cafe的点评
点评：I need to preface my review by saying I had visited the cafe in the past whenever I was in town and was delighted by its small town charm and great food. The staff was super friendly and warm. That being said I was so excited to take my husband and grandchild for breakfast on my last visit. We arrived at around 8:30 am and was served our drinks and our order was taken at 8:30 and at 9:30 with no food in sight and a dry coffee cup I managed to flag down the owner and her coffee pot for a refill. After asking if the order went it ok she sarcastically replied of course. When our meal arrived at 10:45ish I noticed there was a large amount of hair I quickly placed my napkin on it and was wanting a hasty exit. My husband had no idea as he tipped a ridiculous amount to make up for his impatience, our order to go also had hair. I get that you may want to serve the locals first but I also believe in taking accountability and humbling yourself when needed not being vengeful because we called BS on your business practices. It’s so sad that I can not go in there again. Mayberry hospitality is dead there😔 I am disappointed with the horrific customer service.
翻译：我需要在评论前说，每当我在城里时，我过去都去过这家咖啡馆，并对它的小镇魅力和美味佳肴感到高兴。工作人员超级友好和热情。话虽这么说，我很高兴在上次访问时带我的丈夫和孙子吃早餐。我们在早上 8:30 左右到达，并提供了我们的饮料，我们的订单是在 8:30 和 9:30 接受的，看不到食物和一个干咖啡杯我设法标记了主人和她的咖啡壶笔芯。在询问订单是否正常后，她当然讽刺地回答。当我们的饭菜在 10:45 左右到达时，我注意到有很多头发，我很快把餐巾纸放在上面，想赶紧离开。我的丈夫不知道，因为他给了很多小费来弥补他的不耐烦，我们去的订单也有头发。我知道你可能想先为当地人服务，但我也相信在需要的时候承担责任并谦卑自己，而不是报复，因为我们称你的商业行为为 BS。很伤心，我不能再进去了。 Mayberry 的热情好客已经死了😔 我对糟糕的客户服务感到失望。
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