点评:We didn't get to do anything with MountNBarrel but we intended to use The Hop shuttle their website brags about and falsely advertises. Their website says "Reserve your stay with a participating HOP hotel". We were staying at the Best Western Plus in Hood River and that is one of the 4 hotels listed on their website. Their website further says "Step 2 Request shuttle pick-up directly through your hotel." We arrived at our hotel on Friday 3/25 (for my birthday weekend) fully intending to use the shuttle Friday and Saturday. When we asked our hotel about the shuttle they had no idea what we were even talking about. I called MountNBarrel on Friday 3/25 and left 2 messages - never heard back. I called again Saturday 3/26 and never heard back. Luckily the weather was beautiful and we ended up walking and driving ourselves to the places we wanted to go. Their website is false advertisement and their customer service is several lacking as it is now 3/29 and i STILL have received no calls back. Terrible.
翻译:我们没有对 MountNBarrel 做任何事情,但我们打算使用他们网站吹嘘和虚假宣传的 The Hop 班车。他们的网站上写着“在参与活动的 HOP 酒店预订住宿”。我们住在胡德河的 Best Western Plus,这是他们网站上列出的 4 家酒店之一。他们的网站还说“第 2 步直接通过您的酒店请求班车接送。”我们于 3 月 25 日星期五(我的生日周末)抵达酒店,完全打算在星期五和星期六使用班车。当我们向酒店询问班车时,他们根本不知道我们在说什么。我在 3 月 25 日星期五给 MountNBarrel 打了电话,并留下了 2 条消息 - 从未收到回复。我在 3 月 26 日星期六再次打来电话,但再也没有回音。幸运的是天气很好,我们最终步行和开车到我们想去的地方。他们的网站是虚假广告,他们的客户服务有几个缺乏,因为现在是 3 月 29 日,我仍然没有收到任何回电。糟糕的。