点评:Road warrior here. I travel for work, in excess of 40 trips per year. I am not picky, I am not fishing for or a free meal and I have been in many, many humble mom and pops places.
Unfortunately, this is one of the few places that I would NOT recommend, at All.
Asked for wine and the special of the day, a NY steak. I asked for a medium cooked steak.
The wine glass was filthy. Look, is okay they use Dollar-store wine glasses, but they should be clean and polished, this one was neither.
They took their sweet time to bring the food, its okay, I am not picky really... but the salad had an onion that was cut maybe few days ago, you can tell that it was not juicy, it was not firm.... strike two
Then I received the steak... oh my God, they need help in that kitchen. The medium steak I requested was DRY, HARD and totally overcooked, for a moment I thought this must to be a joke, or a candid camera prank.
I asked for a manager and my server came to hear me, if she was the manager well... they are in trouble. She admitted the gross wine glass was her fault. OMG the glass was poorly washed yes, but it had several greasy ginger prints, if she was the culprit oh boy she really needs to wash her hands, No really, I am not picky I actually cleaned the rim and say, okay, I will let this one go. She saw me cleaning the glass rim and she didn't care.. she kept going like nothing was happening.
When I reported the hard as-a-shoe-sole steak I asked to have my drink swapped by a sealed drink, an unopened diet coke or something.... she refused arguing that they don't have any drinks that have not been opened.... WOW! That was it. I was willing to eat their dry steak and drink wine in a glass that I had to clean myself, but when she refused to provide an unopened drink... that was it, strike four.
I like Hermiston and I have received nothing but great service elsewhere,but Hale's need to pay attention to these details.
翻译:路人来了我因公出差,每年出差超过 40 次。我不挑剔,我不是为了钓鱼或免费用餐,我去过很多很多简陋的夫妻店。
不幸的是,这是我根本不推荐的少数几个地方之一。
要求提供葡萄酒和当天的特色菜,纽约牛排。我要了一份半熟的牛排。
酒杯很脏。看,他们使用 Dollar-store 酒杯没问题,但它们应该是干净和抛光的,这个两者都不是。
他们从容不迫地送来食物,没关系,我真的不挑剔……但是沙拉里有一个洋葱,可能是几天前切的,你可以看出它不多汁,也不硬…… .. 罢工二
然后我收到了牛排……天哪,他们需要厨房里的帮助。我点的中等牛排干硬,完全煮过头了,有那么一刻我认为这一定是个玩笑,或者是偷拍的恶作剧。
我问了一位经理,我的服务员来听我说,如果她是经理的话……他们有麻烦了。她承认粗制滥造的酒杯是她的错。天哪,玻璃杯洗得很差,是的,但上面有几处油腻的姜汁印迹,如果她是罪魁祸首,哦,天哪,她真的需要洗手,不,我不挑剔,我实际上清洗了边缘,然后说,好吧,我会的放过这个吧。她看到我在清洁玻璃边缘,但她并不在意……她继续前进,就像什么也没发生一样。
当我报告硬如鞋底牛排时,我要求将我的饮料换成密封饮料、未开封的健怡可乐或其他东西。打开了……哇!就是这样。我愿意吃他们的干牛排,喝一杯我必须自己清洗的酒,但当她拒绝提供未开封的饮料时……就是这样,罢工四。
我喜欢赫米斯顿,我在其他地方只得到了很好的服务,但黑尔需要注意这些细节。