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Don't Trust Reservations
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Don't Trust Reservations
Benihana的点评
点评：We arrived for our 5:30pm and was told there were 2 other groups ahead of us that were scheduled to be seated within 10 minutes. At 6:00pm, I went back up to the same hostess and asked on our reservation status. She told me that there were 3 other groups ahead of us. What?! When I asked why we were told differently when we first came in, she said she was sorry someone "lied" to us. I said "It was you." She said there was nothing she could do. We were not seated until a little after 6:30pm. So much for a reservation. That was a joke. The management obviously has no idea how to run the restaurant to follow their scheduled reservations. Our waitress came to take our drink order and only came back one other time for a refill before the chef had even started to make our food. We actually had to have our chef get us more drinks. It was ridiculous. The restaurant is so loud that we could not hear others across the table from us. The food was decent, but not worth the cost. The experience as a whole was quite disappointing.
翻译：我们下午5点半到的，被告知前面还有两组人，预计10分钟内入座。6点的时候，我又去找同一位服务员，询问我们的预订情况。她告诉我前面还有三组人。什么？！我问她为什么刚进店时被告知不一样，她说很抱歉有人“骗”了我们。我说“是你骗的”。她说她也无能为力。我们直到6点半才入座。预订竟然如此不堪入目。简直是笑话。管理层显然不知道该如何经营餐厅，才能确保餐厅按预定时间正常运营。服务员来给我们点饮料，之后只回来了一次，续杯，厨师甚至还没开始做菜。我们不得不让厨师再给我们加点饮料。真是荒唐。餐厅里太吵了，我们根本听不到对面其他人的说话声。食物还不错，但不值这个价。总体来说，这次经历相当令人失望。
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