Horrible stay, don’t do it
Country Inn & Suites by Radisson的点评
点评:This was a horrible stay. My room did not have air so they gave me 2 other rooms. One had a mouse and other had ants. Went for family reunion. Our whole floor our keys did not work so every time we left we had to get keys reprogrammed. Not just us but other guests also. I guess they are privately owned now so when i called to to talk to management and ask for corporate number i was informed by the manager (James)their is no corporate and when i tell him you had a mouse he was go tell me i was bs-ing (very unprofessional). One of the rooms smelled like old cheap vodka, the hall on the 3rd floor smelled like burnt curling iron. The elevators floor is so dirty. Don’t get me wrong when you walk in the lobby, is very nice. Housekeeping came to clean my rooms and took towels but left none, so when i went to get towels you have to turn in dirty towels in order to get new ones. She fixed bed did not empty trash and left old cover on the floor by the door. This place is a disgrace. Mind you it was just renovated 3 weeks ago. When i came back at 1:00am and my key to get in building (because they lock front entrance at 11) didn’t work, after standing outside for 7 minutes the front desk attendant came from back scratching and stretching like she just woke up told me i should have called to get in. Sink was clogged and floors dirty.
翻译:这是一次可怕的住宿。我的房间没有空气,所以他们给了我另外两个房间。其中一个有一只老鼠,另一个有蚂蚁。去参加家庭聚会。我们整个楼层的钥匙都不能用,所以每次我们离开时,我们都必须重新编程钥匙。不仅是我们,还有其他客人。我想他们现在是私人所有,所以当我打电话与管理层交谈并询问公司号码时,经理(詹姆斯)告诉我他们不是公司,当我告诉他你有一只鼠标时,他会告诉我我是废话(非常不专业)。其中一间房间闻起来像旧的廉价伏特加,三楼的大厅闻起来像烧焦的卷发棒。电梯地板太脏了。当你走进大堂时,不要误会我的意思,非常好。客房清洁人员来打扫我的房间,拿走了毛巾,但没有留下任何毛巾,所以当我去拿毛巾时,你必须交出脏毛巾才能换新毛巾。她修好了床,没有倒垃圾,还在门边的地板上留下了旧盖子。这个地方是一个耻辱。请注意,三周前刚刚翻新过。当我凌晨 1:00 回来时,我进入大楼的钥匙(因为他们在 11 点锁了前门)不起作用,在外面站了 7 分钟后,前台服务员从后背上抓来伸去,就像她刚刚醒来一样告诉我我应该打电话进去。水槽堵塞了,地板也脏了。