点评:My mum, my sister and I spent today at Nutfield Priory Spa to celebrate my 50th birthday, which was last month. The staff were polite and attentive. The facilities were modern & clean. My express facial was good. My full body massage was very relaxing. Considering we chose a weekday to visit, the spa was busier than we expected by the pool area and there were not enough indoor lounges for all visitors, so we chose to sit outside to briefly enjoy the sunshine after using the jacuzzi, sauna & steam room. The afternoon tea was tasty but we were disappointed with the cakes as they were odd. The waitress was asked twice to explain what they were but she could not. Luckily the three small finger sandwiches were very nice and the scones were warm. Only having one waitress to serve afternoon tea and serve all of the other guests refreshments was a let down though, as she seemed a little vague about what to do even though she was polite (maybe she was having a bad day, who knows!) More staff are require to provide a higher level of service, especially from a Handpicked hotel.
翻译:今天,我妈妈、姐姐和我在 Nutfield Priory Spa 庆祝我上个月的 50 岁生日。工作人员很有礼貌而且细心。设施现代且干净。我的快速面部护理效果很好。我的全身按摩非常放松。考虑到我们选择的是工作日去参观,泳池区的水疗中心比我们想象的要繁忙,而且没有足够的室内休息室供所有游客使用,所以我们选择在使用完按摩浴缸、桑拿浴室和蒸汽浴室后坐在外面短暂地享受阳光。下午茶很美味,但我们对蛋糕感到失望,因为它们很奇怪。两次要求女服务员解释它们是什么,但她不能。幸运的是,三个小手指三明治非常好吃,烤饼也很热。不过,只有一名女服务员提供下午茶并为所有其他客人提供茶点,这令人失望,因为尽管她很有礼貌,但她似乎对该怎么做有点含糊(也许她今天过得很糟糕,谁知道呢!)需要更多的员工来提供更高水平的服务,尤其是精心挑选的酒店。