点评:Something has changed with this takeaway this year, and unfortunately not for the better.
The last time I ordered from Tuktuk was April 2024, when they were on Just eat. I had ordered fairly regularly at least once a month at that time, with this being my favourite Indian takeaway. The food portions were generous, and the food was delicious. They even did this fantastic naan bread called ‘Family Naan’ which was slightly cheaper than ordering 2 individual naans that my partner and I could share.
Roll on December 2024, where we decided to treat ourselves again to this food - a tight budget this year unfortunately made it hard to order takeout since April. I could no longer find them on Just Eat, but found their own website instead. Website is easy to use, no issues there.
The food took a long time to be delivered, almost 2 hours. Much longer than it used to which used to be within 30-45minutes.
Straight away I noticed the food portion is reduced. They used to send it in a large round plastic tub, with plenty of the sauce. Now it’s been reduced to a smaller rectangular plastic tub.
I was then left extremely disappointed by the taste. My favourite dish - chicken tikka masala with coconut rice - is not what it used to be. It tasted bland, and cheap. The coconut rice recipe also seems to have changed, with strips of coconut now left in, and the rice not having that same ‘sweet’ taste it had before.
Ultimately, it left me very disappointed. Something has changed at this restaurant, either management, the chef, or maybe a change in policy. It is no longer my favourite Indian takeaway, and I won’t be ordering from here again, I’m sorry to say.
翻译:今年这家外卖店发生了一些变化,不幸的是,情况并没有好转。
我最后一次在 Tuktuk 订餐是在 2024 年 4 月,当时他们在 Just eat 上。当时我每月至少订一次,这是我最喜欢的印度外卖店。食物份量很足,食物也很美味。他们甚至做了一种叫做“家庭馕”的美味馕,比我和伴侣可以分享的 2 个馕稍微便宜一点。
2024 年 12 月,我们决定再次品尝这种食物——不幸的是,今年的预算紧张导致自 4 月以来很难订购外卖。我再也无法在 Just Eat 上找到它们,而是找到了他们自己的网站。网站易于使用,没有问题。
食物花了很长时间才送到,将近 2 个小时。比以前长得多,以前是 30-45 分钟。
我马上注意到食物份量减少了。他们以前会用一个大的圆形塑料桶装着食物,里面装满了酱汁。现在,它被缩小成了一个较小的矩形塑料桶。
然后,我对它的味道非常失望。我最喜欢的菜——鸡肉咖喱配椰子饭——已经不像以前那样了。它尝起来味道平淡,而且很便宜。椰子饭的配方似乎也变了,现在里面还留着椰子条,米饭也没有以前那种“甜”味了。
最终,它让我非常失望。这家餐厅有些地方变了,要么是管理层变了,要么是厨师变了,要么是政策变了。它不再是我最喜欢的印度外卖店了,很遗憾,我不会再在这里订餐了。