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Horrible! How to ruin a business in a blink of an eye.
Voyager3536659****
Horrible! How to ruin a business in a blink of an eye.
Castle of Comfort Country House restaurant的点评
点评：We were so looking forward to staying here again this year. We’ve stayed before on a few occasions as our parents live here and we travel from the Highlands to visit. I just wish we’d read the reviews before we booked again; we booked due to our past stays and thought it would be the same experience. Sadly not. The room was clean for sure but there is no decent breakfast, they only offer cooked options on the weekend if the chef actually shows up, the “ continental breakfast” they offer is self service dry croissants, folded pack ham with chunks of cheese in a mini fridge and a wee kettle to prepare your own coffee. Oh and a bowl of questionable fruit. The atmosphere is NIL. 3 times I spoke to them about dinner reservations and still it wasn’t booked for our family of 6 on the night. The menu is uninspiring and very little for a vegetarian diet and they ask that you preorder your meal during the day so I suspect your meal isn’t fresh at dining time and the restaurant shuts at 8pm the bar was all shut up by 9pm and the place in darkness. We cancelled our dinner reservation and ate elsewhere in Kilve.
The previous owners Carol & Julie are sorely missed and it saddens me greatly that all the years of work, love and commitment they put into making the castle of comfort the fantastic hotel it was had all gone to waste. We paid £160 B&B - vastly overpriced, no value for money just not enjoyable anymore and it stinks of fried food. There is no one to meet you, greet you. We dangled about for ages trying to check out, we could have simply walked out. Needless to say, we won’t be coming again and won’t be recommending it to others, my other family members won’t be coming back either.
The previous owners Carol & Julie are sorely missed and it saddens me greatly that all the years of work, love and commitment they put into making the castle of comfort the fantastic hotel it was had all gone to waste. We paid £160 B&B - vastly overpriced, no value for money just not enjoyable anymore and it stinks of fried food. There is no one to meet you, greet you. We dangled about for ages trying to check out, we could have simply walked out. Needless to say, we won’t be coming again and won’t be recommending it to others, my other family members won’t be coming back either.
翻译：我们非常期待今年再次入住这里。我们之前住过几次，因为我们的父母住在这里，我们从苏格兰高地过来探望。我只是希望我们在再次预订之前能阅读评论；我们预订是因为之前住过，以为会有同样的体验。可惜不是。房间确实很干净，但没有像样的早餐，他们只在周末提供熟食，如果厨师真的出现的话，他们提供的“欧陆式早餐”是自助干羊角面包、迷你冰箱里放着的折叠火腿和奶酪块，还有一个小水壶可以自己煮咖啡。哦，还有一碗可疑的水果。氛围很差。我和他们谈了三次晚餐预订，但当晚我们一家六口人仍然没有预订。菜单毫无新意，素食菜单也很少，他们要求您在白天预订餐点，所以我怀疑您的餐点在用餐时间不新鲜，餐厅晚上 8 点关门，酒吧晚上 9 点就关门了，整个地方一片漆黑。我们取消了晚餐预订，在 Kilve 的其他地方吃饭。
我们非常想念以前的主人 Carol 和 Julie，他们多年来为把这座舒适的城堡打造成一家很棒的酒店而付出的努力、爱和承诺都白费了，这让我非常难过。我们支付了 160 英镑的住宿费——价格过高，不值这个价，不再令人愉快，而且到处都是油炸食品的味道。没有人迎接你，问候你。我们徘徊了好久才退房，我们本可以直接离开的。不用说，我们不会再来了，也不会推荐给别人，我的其他家庭成员也不会再来了。
我们非常想念以前的主人 Carol 和 Julie，他们多年来为把这座舒适的城堡打造成一家很棒的酒店而付出的努力、爱和承诺都白费了，这让我非常难过。我们支付了 160 英镑的住宿费——价格过高，不值这个价，不再令人愉快，而且到处都是油炸食品的味道。没有人迎接你，问候你。我们徘徊了好久才退房，我们本可以直接离开的。不用说，我们不会再来了，也不会推荐给别人，我的其他家庭成员也不会再来了。
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