点评:Disgusting. We booked on the Tru side and they moved us to a Home2 side without speaking to us. The room was grimy, sticky stuff on all of the counters, a disgustingly stained couch, and beat up bathroom with hair all over the place. I asked at the desk if we could please move to newer Tru side, and they would not accommodate us. They did not offer to fix anything, just said they would tell housekeeping. We were hot and exhausted from driving all day, and I had to go to the room and clean the mess myself…I guess I am lucky I had a packet of sanitizing wipes.
We took the kids down to the pool and it was filthy…tons of dirt had settled to the bottom, when we stepped in it swirled up from the bottom. There were hunks of long hair on the ground. We left with disappointed kids.
If I could give Home2 a 0 or a negative rating I would. So disappointing. I cannot wait to get out of here in the morning.
翻译:太恶心了。我们预订了 Tru 一侧的客房,但他们没有和我们说话就把我们换到了 Home2 一侧。房间里很脏,所有的柜台上都是粘糊糊的东西,沙发上沾满了令人恶心的污渍,浴室破旧不堪,头发散落得到处都是。我在前台问我们是否可以换到较新的 Tru 一侧,但他们拒绝了。他们没有提出要修理任何东西,只是说会告诉客房服务。我们开了一整天的车,又热又累,我不得不自己去房间打扫房间……我想我很幸运,我有一包消毒湿巾。
我们带孩子们去了游泳池,那里很脏……大量的污垢已经沉淀到底部,当我们踩进去时,污垢从底部旋转起来。地上还有大把的长头发。我们带着失望的孩子们离开了。
如果我可以给 Home2 打 0 分或负分,我会的。太令人失望了。我等不及明天早上离开这里了。