拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Disappointing. Owner needs to be in charge.
Coastal18****
Disappointing. Owner needs to be in charge.
Rosemary's Cafe的点评
点评：Unfortunately, it was disappointing. I feel mean as there was nothing wrong with the tea and cake I had - they were lovely. However, the girls serving did not seem to have a clue. Although very polite the service was their downfall. I got the impression they were young weekend staff who really need direction. I gave my order (tea, cake and a glass of water). I should have taken the fact that the girl had to use the calculator on her watch to add up the cost of the 2 items as a warning. 5 mins later a pot of tea and small jug of milk arrived. But it was 10 minutes after this before the glass of water arrived. I then pointed out that the tea would be no good for me now (I hate stewed tea and always take teabags out quite quickly as I’d not got a cup. The girl then brought a cup and I had to insist on a fresh pot of tea. She took it away and another 5 minutes passed before a fresh pot was brought (with an apology) and a further 5 minutes before I received the slice of cake. In all, after the first item arriving in 5 mins it took 25 mins to the final (slice of cake) to arrive. I really hadn’t anticipated this length of time and if I hadn’t paid in advance at the counter I would definitely have left telling them to cancel the order. They need to serve one table fully rather than bits to each.
翻译：不幸的是，这很令人失望。我觉得很卑鄙，因为我点的茶和蛋糕没什么问题——它们很美味。然而，服务的女孩似乎一点头绪都没有。虽然很有礼貌，但服务是她们的败笔。我觉得她们是年轻的周末工作人员，真的需要指导。我点了菜（茶、蛋糕和一杯水）。我应该把女孩不得不用手表上的计算器来计算这两样东西的价格这一事实当作一个警告。5 分钟后，一壶茶和一小罐牛奶送来了。但 10 分钟后，一杯水才送来。然后我指出现在的茶对我没什么好处（我讨厌炖茶，而且我总是很快就把茶包拿出来，因为我没有杯子。然后那个女孩拿来一个杯子，我不得不坚持要一壶新茶。她把茶拿走了，又过了 5 分钟才拿来一壶新茶（并道了歉），又过了 5 分钟我才收到那块蛋糕。总之，在 5 分钟内第一道菜送到之后，花了 25 分钟才到最后一道（蛋糕）上来。我真的没有预料到会花这么长时间，如果我没有提前在柜台付款，我肯定会离开并告诉他们取消订单。他们需要为整个桌子提供完整的服务，而不是给每个桌子都提供一点。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
