点评:Could not fault the food. Location perfect - staff lovely.
However we stayed in room 10 which had beautiful views but -
Buzzing noise which started around midnight was intolerable and sleep was therefore impossible.
My husband resorted to standing in different areas of the floor throughout the night to try and get it to stop, as pressure on the floor seemed to dull the noise momentarily.
The bathroom towel rail was on continuously throughout the night which in winter would of been fine, a hot day/night in July it was unbearable.
We hadn’t been shown how to open the windows fully so their was no ventilation within the room. We resorted to prop the door to landing open with a waste bin to try and get some air flow, this isn’t an ideal resolve to have as we were in a shared building with strangers.
My husband got dressed at 3am to try to speak with a member of staff and there was no one in the building and all doors were locked.
As the stay was booked for an anniversary treat and wasn’t cheap at £280 for overnight stay/breakfast. We felt totally wiped out through lack of sleep and dejected by the lack of staff available to assist with our dilemma.
We spoke to the housekeeper who did say the issue of the buzzing noise had been mentioned by a former guest of room 10 at the hotel.
Overall lovely place very disappointing stay.
翻译:食物无可挑剔。地理位置优越,员工热情友好。
我们住在10号房间,虽然景色优美,但是——
午夜左右开始的嗡嗡声令人难以忍受,根本无法入睡。
我丈夫整晚都站在地板的不同位置,试图让噪音停止,因为地板的压力似乎可以暂时减弱噪音。
浴室的毛巾架整晚都开着,这在冬天还好,但在七月炎热的白天/夜晚,简直无法忍受。
我们没有人教过如何完全打开窗户,所以房间里没有通风。我们用垃圾桶撑住通往楼梯平台的门,试图让空气流通,但这不是一个理想的解决办法,因为我们和陌生人住在一栋共用的楼里。
我丈夫凌晨3点穿好衣服,想和工作人员说话,但楼里一个人也没有,所有的门都锁上了。
因为预订了这次住宿是为了庆祝周年纪念,一晚住宿加早餐的价格高达280英镑,价格不菲。我们因为睡眠不足而精疲力竭,而且由于没有工作人员来帮助我们解决困境,我们感到很沮丧。
我们和客房服务员谈过,她说之前住过酒店10号房间的一位客人提到过嗡嗡声的问题。
总的来说,这是一个很不错的地方,但入住体验非常令人失望。