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Brian C
Good rooms, 3rd shift manager Ray not so much.
阿克伦南/格林居家旅馆的点评
点评：First off there was a young woman named Azeril (May have spelled her name wrong) she was a new employee working the front desk around 2 AM when we came in. She was very polite and was really struggling. And had to call someone because she had computer issues. She just didn’t understand and it seemed like she was just thrown in there. She had a great attitude the entire time. About 30 minutes went by, she was on the phone talking to someone to help her out. When a man sitting with three other women in the lobby I thought was just a group of guests. But he walked behind the counter to start helping this young woman. He watched us 4 guest try to check in with her for 30 minutes before he came over to help. His name is Ray. It says a lot about Rays character that Azeril would rather call someone else rather than bother him and his two friends drinking in the lobby. It seemed like Ray was bothered he had to get up from sitting in the lobby not working, to come over and assist her. The rooms were great, she was great and Ray should not be in the hospitality business. If I came in and see him again, I would just go another hotel.
翻译：首先，有一位名叫 Azeril 的年轻女士（可能拼错了她的名字），她是一名新员工，我们来的时候大约凌晨 2 点在前台工作。她非常有礼貌，但真的很努力。她不得不打电话给别人，因为她的电脑出了问题。她就是不明白，似乎只是被扔到那里。她整个过程中态度都很好。大约 30 分钟过去了，她在电话里和别人交谈，希望有人能帮她。当大厅里坐着一位男士和另外三名女士时，我以为他们只是一群客人。但他走到柜台后面开始帮助这位年轻女士。他看着我们 4 位客人试图和她一起办理入住手续，花了 30 分钟才过来帮忙。他的名字叫 Ray。Azeril 宁愿打电话给别人，也不愿打扰他和他的两个朋友在大厅喝酒，这充分说明了 Ray 的性格。似乎 Ray 很烦他，他不得不从大厅里坐着不工作的地方起身，过来帮她。房间很棒，她很棒，Ray 不应该从事酒店业。如果我再次进来见到他，我就会去另一家酒店。
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