点评:I just witnessed a young female manager with glasses and blonde hair bullying a staff member (I managed to catch his name, as she was bellowing at him constantly) Lewis.
He ran a table order, and went back to wash his hands and she started shouting at him to hurry up and wash his hands and then run another table, but it was in a nasty tone. He then came back, did the table run, and as he walked back behind the counter she slammed 2 trays down in front of him, bellowed him over and in front of other staff members and customers, started schooling him in a condescending way on how to wipe down a tray. She told him to get some white roll and clean them, as he went off to get them, she started laughing along with a smaller young brown haired girl in front of everyone.
Ive been served by Lewis before, and he is a very lovely and charming young man. Talking to him like he is a child, and in front of everyone is not professional and definitely not manager worthy.
When i collected my food, i said quietly to the manager that telling him off in front of everyone was not kind and that she should of took him out of the way if there was an issue. The fact other staff members were laughing at him, just shows the level of unkindness in this store.
He looked visibly upset and i genuinely think she intended on making him feel that way.
翻译:我刚刚目睹了一位戴眼镜、金发的年轻女经理欺负一名工作人员(我设法记住了他的名字,因为她不停地对他大喊大叫)刘易斯。
他完成了餐桌上的订单,然后回去洗手,她开始对他大喊大叫,让他赶紧洗手,然后去另一张桌子,但语气很粗鲁。然后他回来,去收拾桌子,当他走回柜台后面时,她把两个托盘摔在他面前,当着其他工作人员和顾客的面对他大吼大叫,开始以居高临下的姿态教他如何擦拭托盘。她告诉他去拿些白面包擦干净,当他去拿的时候,她开始和一个个子较小的棕发女孩当着众人的面大笑起来。
我以前被刘易斯服务过,他是一个非常可爱迷人的年轻人。当着众人的面跟他说话就像跟孩子一样,这很不专业,绝对不配当经理。
当我收拾食物时,我悄悄地对经理说,当着大家的面责骂他是不礼貌的,如果有问题,她应该把他带走。其他员工都在嘲笑他,这恰恰表明了这家店的不友善程度。
他看起来明显很沮丧,我真的认为她是故意让他有这种感觉。