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Just not right
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Just not right
Cultivo Lounge的点评
点评：Oh dear. Bit of an issue here.
Arrived Sunday morning about 11am. Sign at the front said wait to be seated.
Lots of seats available. Not that busy.
Waited and waited and waited.............. After about 5 minutes a lady asked if we had allergies and had been before..........Why ? They ask you that when you order.... My wife pointed to a corner (as we had dogs) and we sat down. Due to our niece wanting something without cheese I had to go to the bar to order. 3 people in front so around 8 minute wait. Ordered plus 2 coffees and a lemonade. Was told it would be up to 10 minutes to get the coffee as it was very busy.
I looked around and it was less than 50% capacity. It was busy at the barista because they have a machine that 3 people could utilise at the same time but only had one girl working it. She then put the orders on a tray and instruct the waitress where to take them. So they sit there until the waitress comes back.
Ordered 2 lounge muffins. After 12-15 mins the order came. Same time as the coffees.
Watched the kitchen. Order is placed out and bell rung. It sits there until the waitress comes and collects it. In our case it seems it sat a while. When it arrived the eggs and bacon were cold. Matched the luke warm coffee.
Prices are excessive for what you receive. The Hitchin chain fares slightly better but some serious time management needed here. Also they need 5 more staff at a minimum. Put 2 or 3 people on the barista. Get the coffees out fast. Get more waitresses so food doesn't go cold at the kitchen serving hatch.
Have someone assigned to getting people to tables so they don't stand looking at a half full room wondering why they have to wait 10 minutes.
Basic stuff that makes a huge difference.
Arrived Sunday morning about 11am. Sign at the front said wait to be seated.
Lots of seats available. Not that busy.
Waited and waited and waited.............. After about 5 minutes a lady asked if we had allergies and had been before..........Why ? They ask you that when you order.... My wife pointed to a corner (as we had dogs) and we sat down. Due to our niece wanting something without cheese I had to go to the bar to order. 3 people in front so around 8 minute wait. Ordered plus 2 coffees and a lemonade. Was told it would be up to 10 minutes to get the coffee as it was very busy.
I looked around and it was less than 50% capacity. It was busy at the barista because they have a machine that 3 people could utilise at the same time but only had one girl working it. She then put the orders on a tray and instruct the waitress where to take them. So they sit there until the waitress comes back.
Ordered 2 lounge muffins. After 12-15 mins the order came. Same time as the coffees.
Watched the kitchen. Order is placed out and bell rung. It sits there until the waitress comes and collects it. In our case it seems it sat a while. When it arrived the eggs and bacon were cold. Matched the luke warm coffee.
Prices are excessive for what you receive. The Hitchin chain fares slightly better but some serious time management needed here. Also they need 5 more staff at a minimum. Put 2 or 3 people on the barista. Get the coffees out fast. Get more waitresses so food doesn't go cold at the kitchen serving hatch.
Have someone assigned to getting people to tables so they don't stand looking at a half full room wondering why they have to wait 10 minutes.
Basic stuff that makes a huge difference.
翻译：哦，天哪。这里有点小问题。
周日上午 11 点左右到达。前面的标牌上写着等待入座。
有很多座位。不是很忙。
等了又等……大约 5 分钟后，一位女士问我们是否有过敏症，以前来过……为什么？他们在你点餐时问你这个问题……我的妻子指着一个角落（因为我们有狗），然后我们坐了下来。因为我们的侄女想要一些没有奶酪的东西，所以我不得不去吧台点餐。前面有 3 个人，所以等了大约 8 分钟。点了两杯咖啡和一杯柠檬水。被告知最多需要 10 分钟才能拿到咖啡，因为那里很忙。
我环顾四周，那里的容量不到 50%。咖啡师很忙，因为他们有一台可以同时供 3 个人使用的机器，但只有一个女孩在操作。然后她把订单放在托盘上，并指示女服务员把它们送到哪里。所以他们就坐在那里直到女服务员回来。
点了 2 个休息室松饼。12-15 分钟后订单来了。和咖啡同时送来。
看着厨房。订单下好后铃响了。它就在那里等着，直到女服务员来收。在我们这里，它似乎放了一会儿。当它送来时，鸡蛋和培根是冷的。和温热的咖啡相匹配。
价格过高，但你收到的东西却很贵。 Hitchin 连锁店的情况稍好一些，但这里需要认真的时间管理。此外，他们至少需要 5 名员工。安排 2 或 3 名咖啡师。快速送出咖啡。多找几个女服务员，这样食物就不会在厨房上菜口变冷。
安排一个人把人们带到餐桌旁，这样他们就不会站着看着半满的房间，想知道为什么他们要等 10 分钟。
基本的东西会带来巨大的不同。
周日上午 11 点左右到达。前面的标牌上写着等待入座。
有很多座位。不是很忙。
等了又等……大约 5 分钟后，一位女士问我们是否有过敏症，以前来过……为什么？他们在你点餐时问你这个问题……我的妻子指着一个角落（因为我们有狗），然后我们坐了下来。因为我们的侄女想要一些没有奶酪的东西，所以我不得不去吧台点餐。前面有 3 个人，所以等了大约 8 分钟。点了两杯咖啡和一杯柠檬水。被告知最多需要 10 分钟才能拿到咖啡，因为那里很忙。
我环顾四周，那里的容量不到 50%。咖啡师很忙，因为他们有一台可以同时供 3 个人使用的机器，但只有一个女孩在操作。然后她把订单放在托盘上，并指示女服务员把它们送到哪里。所以他们就坐在那里直到女服务员回来。
点了 2 个休息室松饼。12-15 分钟后订单来了。和咖啡同时送来。
看着厨房。订单下好后铃响了。它就在那里等着，直到女服务员来收。在我们这里，它似乎放了一会儿。当它送来时，鸡蛋和培根是冷的。和温热的咖啡相匹配。
价格过高，但你收到的东西却很贵。 Hitchin 连锁店的情况稍好一些，但这里需要认真的时间管理。此外，他们至少需要 5 名员工。安排 2 或 3 名咖啡师。快速送出咖啡。多找几个女服务员，这样食物就不会在厨房上菜口变冷。
安排一个人把人们带到餐桌旁，这样他们就不会站着看着半满的房间，想知道为什么他们要等 10 分钟。
基本的东西会带来巨大的不同。
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