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The staff make the store!
Heather P
The staff make the store!
Pret A Manger的点评
点评：I often visit this Pret when coming up to visit my parents on the Quays. I must say this store really stands out in terms of the customer service, the staff are always so friendly and welcoming. I have been impressed by how efficient my visits have been, I have never had to wait for more than a couple of minutes for my order, and even in the busy periods (especially lunch time) the staff remain calm, friendly and attentive. The coffee is fab and I highly recommend the bacon and cheese twists!
I have visited a number of times now, and got to know a couple of the staff memebers - Ewa, Isaac. Nichola, Wai Wai, Marcia and Waylon - always super friendly and I enjoy popping in on my visits to the Quays. Despite not visiting too often as I live down South, the staff always remember me and it feels very special that a big chain has retained its own sparkle of individuality. It is definitely the staff who make this store! With this being said, I was very disappointed to see the store manage, Agi, is no longer there. As the store manager she was the glue that held everyone together, and as a customer you could see how much the staff respected her and it was a lovely working environment. I was extremely saddened to hear that she is no longer at this particular branch. I do hope on my next visit she has returned and that I will be able to have a nice chat with her and the rest of the Pret team!
I have visited a number of times now, and got to know a couple of the staff memebers - Ewa, Isaac. Nichola, Wai Wai, Marcia and Waylon - always super friendly and I enjoy popping in on my visits to the Quays. Despite not visiting too often as I live down South, the staff always remember me and it feels very special that a big chain has retained its own sparkle of individuality. It is definitely the staff who make this store! With this being said, I was very disappointed to see the store manage, Agi, is no longer there. As the store manager she was the glue that held everyone together, and as a customer you could see how much the staff respected her and it was a lovely working environment. I was extremely saddened to hear that she is no longer at this particular branch. I do hope on my next visit she has returned and that I will be able to have a nice chat with her and the rest of the Pret team!
翻译：当我去码头看望我的父母时，我经常去拜访这个 Pret。我必须说这家店在客户服务方面真的很出色，工作人员总是那么友好和热情。我的访问效率给我留下了深刻的印象，我的订单等待时间从未超过几分钟，即使在繁忙时段（尤其是午餐时间），工作人员也保持冷静、友好和细心。咖啡很棒，我强烈推荐培根和奶酪卷！
我已经去过很多次了，并且结识了一些工作人员 - Ewa，Isaac。 Nichola、Wai Wai、Marcia 和 Waylon - 总是非常友好，我喜欢在我访问 Quays 时突然出现。尽管我住在南方，所以不常去，但工作人员总是记得我，一家大型连锁店保留了自己的个性，感觉非常特别。绝对是员工造就了这家店！话虽这么说，但看到商店经理 Agi 不在了，我感到非常失望。作为商店经理，她是将所有人凝聚在一起的粘合剂，作为顾客，您可以看到员工对她的尊重程度，而且这是一个可爱的工作环境。听到她不再在这个特定的分支机构工作，我感到非常难过。我真的希望在我下次访问时她回来了，我将能够与她和 Pret 团队的其他成员愉快地聊天！
我已经去过很多次了，并且结识了一些工作人员 - Ewa，Isaac。 Nichola、Wai Wai、Marcia 和 Waylon - 总是非常友好，我喜欢在我访问 Quays 时突然出现。尽管我住在南方，所以不常去，但工作人员总是记得我，一家大型连锁店保留了自己的个性，感觉非常特别。绝对是员工造就了这家店！话虽这么说，但看到商店经理 Agi 不在了，我感到非常失望。作为商店经理，她是将所有人凝聚在一起的粘合剂，作为顾客，您可以看到员工对她的尊重程度，而且这是一个可爱的工作环境。听到她不再在这个特定的分支机构工作，我感到非常难过。我真的希望在我下次访问时她回来了，我将能够与她和 Pret 团队的其他成员愉快地聊天！
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