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Missed the mark in every way.
912tahir
Missed the mark in every way.
Rosey Lea The Squadron的点评
点评：I don’t like leaving negative reviews anywhere - we have family in hospitality - so know it’s tough. Really tough. But we hadn’t been out together for a while (have stopped here for coffee during dinner, flying days are a treat), so thought a sandwich and coffee would be great. And Rosey Lea at North Weald is close though still a destination drive. You don’t pass it as it’s on the infield of an active airdrome.
The cafe was almost empty so we’re directed to choose a table. The waiting staff must so have had bad days because the service - aside from a young team member - was awful. It was like they were doing us a favour. This is not a truck stop café - this is supposed to be a step up. But for the four of us, it was about being together for a catch up.
The toasted baguettes were described as more than a meal - they weren’t. Chicken, Bacon and Maple Syrup in a mini baguette for £12 at a café is taking the mick. A bagel for £13! Call me old fashioned, but coffee and hot chocolate for marginally less than £4 is expensive. I accept that may be the going rate but as stated, this is not a gastro pub or a fine dining restaurant. It’s a pleasant café. Not terribly special. A mini basket of fries for £6.75? Come on guys - this is taking advantage of customers.
4 sandwiches… sandwiches… 2 sides and 4 hot drinks for £71 is unreasonable.
We love to support local cafés, pubs and restaurants when we can - it’s tough financially for us all - but sorry guys, we won’t be back. The signed paintings of WW2 aircraft on the walls are fabulous. The senior waitress may have had a bad day - but being blunt and rude is not reasonable when we were just customers - not rude or abrupt, not insulting or whinging. Just customers. Looking to enjoy a nice sandwich and good cup of coffee.
As tough as it is in hospitality, we know you have to work a little harder because losing a customer is a bitter pill to swallow.
The cafe was almost empty so we’re directed to choose a table. The waiting staff must so have had bad days because the service - aside from a young team member - was awful. It was like they were doing us a favour. This is not a truck stop café - this is supposed to be a step up. But for the four of us, it was about being together for a catch up.
The toasted baguettes were described as more than a meal - they weren’t. Chicken, Bacon and Maple Syrup in a mini baguette for £12 at a café is taking the mick. A bagel for £13! Call me old fashioned, but coffee and hot chocolate for marginally less than £4 is expensive. I accept that may be the going rate but as stated, this is not a gastro pub or a fine dining restaurant. It’s a pleasant café. Not terribly special. A mini basket of fries for £6.75? Come on guys - this is taking advantage of customers.
4 sandwiches… sandwiches… 2 sides and 4 hot drinks for £71 is unreasonable.
We love to support local cafés, pubs and restaurants when we can - it’s tough financially for us all - but sorry guys, we won’t be back. The signed paintings of WW2 aircraft on the walls are fabulous. The senior waitress may have had a bad day - but being blunt and rude is not reasonable when we were just customers - not rude or abrupt, not insulting or whinging. Just customers. Looking to enjoy a nice sandwich and good cup of coffee.
As tough as it is in hospitality, we know you have to work a little harder because losing a customer is a bitter pill to swallow.
翻译：我不喜欢在任何地方留下负面评论——我们有家人从事酒店业——所以知道这很难。真的很难。但我们已经有一段时间没有一起出去了（晚餐时在这里喝咖啡，飞行日是一种享受），所以觉得三明治和咖啡会很棒。North Weald 的 Rosey Lea 很近，但仍然是目的地。你不会错过它，因为它位于一个活跃机场的内场。
咖啡馆几乎空无一人，所以我们被指示选择一张桌子。服务员一定过得很糟糕，因为除了一名年轻的团队成员外，服务非常糟糕。就好像他们在帮我们一个忙。这不是一个卡车停靠站咖啡馆——这应该是一个进步。但对于我们四个人来说，这是聚在一起叙旧。
烤法棍面包被描述为不仅仅是一顿饭——事实并非如此。在咖啡馆里，一个迷你法棍面包里有鸡肉、培根和枫糖浆，售价 12 英镑，这是在嘲笑。一个百吉饼要 13 英镑！说我老土吧，但不到 4 英镑的咖啡和热巧克力确实很贵。我承认这可能是正常价格，但正如所说，这不是美食酒吧或高级餐厅。这是一家令人愉快的咖啡馆。不是特别特别。一小篮薯条要 6.75 英镑？拜托，伙计们 - 这是在利用顾客。
4 个三明治……三明治……2 个配菜和 4 杯热饮要 71 英镑，这太不合理了。
我们喜欢在力所能及的情况下支持当地的咖啡馆、酒吧和餐馆 - 这对我们所有人来说都是经济困难 - 但很抱歉，伙计们，我们不会再来了。墙上的二战飞机签名画很棒。这位资深女服务员可能心情不好 - 但当我们只是顾客时，直言不讳和粗鲁是不合理的 - 不是粗鲁或唐突，不是侮辱或抱怨。只是顾客。希望享受美味的三明治和一杯好咖啡。
尽管酒店业很艰难，但我们知道您必须更加努力，因为失去客户是一件难以接受的事情。
咖啡馆几乎空无一人，所以我们被指示选择一张桌子。服务员一定过得很糟糕，因为除了一名年轻的团队成员外，服务非常糟糕。就好像他们在帮我们一个忙。这不是一个卡车停靠站咖啡馆——这应该是一个进步。但对于我们四个人来说，这是聚在一起叙旧。
烤法棍面包被描述为不仅仅是一顿饭——事实并非如此。在咖啡馆里，一个迷你法棍面包里有鸡肉、培根和枫糖浆，售价 12 英镑，这是在嘲笑。一个百吉饼要 13 英镑！说我老土吧，但不到 4 英镑的咖啡和热巧克力确实很贵。我承认这可能是正常价格，但正如所说，这不是美食酒吧或高级餐厅。这是一家令人愉快的咖啡馆。不是特别特别。一小篮薯条要 6.75 英镑？拜托，伙计们 - 这是在利用顾客。
4 个三明治……三明治……2 个配菜和 4 杯热饮要 71 英镑，这太不合理了。
我们喜欢在力所能及的情况下支持当地的咖啡馆、酒吧和餐馆 - 这对我们所有人来说都是经济困难 - 但很抱歉，伙计们，我们不会再来了。墙上的二战飞机签名画很棒。这位资深女服务员可能心情不好 - 但当我们只是顾客时，直言不讳和粗鲁是不合理的 - 不是粗鲁或唐突，不是侮辱或抱怨。只是顾客。希望享受美味的三明治和一杯好咖啡。
尽管酒店业很艰难，但我们知道您必须更加努力，因为失去客户是一件难以接受的事情。
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