点评:I recently visited Abbey Spa with high expectations, but my experience was far from pleasant.
Upon arrival, we followed the instructions provided over the phone and arrived a bit earlier. Unfortunately, our early arrival was met with rudeness. A woman at the front desk abruptly told us we shouldn’t have come early and that we needed to wait elsewhere, which set a negative tone for our visit.
The treatments themselves were lovely, and the staff providing them were professional. However, being 9 weeks pregnant, I was disappointed to learn that I was not allowed to have a full body massage. There was no prior information indicating this restriction. Furthermore, I was told I couldn’t use the spa facilities despite having consulted my midwife beforehand, who assured me that it was safe for me to do so. This left me feeling disheartened, especially since I was looking forward to relaxing in the spa.
翻译:我最近带着很高的期望来到 Abbey Spa,但体验却远非愉快。
抵达后,我们按照电话中的指示提前到达。不幸的是,我们提前到达却遭遇了粗鲁对待。前台的一位女士突然告诉我们,我们不应该来得太早,我们需要在别处等候,这给我们的访问奠定了负面基调。
理疗本身很棒,提供理疗的工作人员也很专业。然而,由于我已经怀孕 9 周,我很失望地得知,我不能进行全身按摩。之前没有信息表明有此限制。此外,我被告知不能使用水疗设施,尽管我事先咨询过助产士,她向我保证这样做是安全的。这让我感到沮丧,尤其是因为我原本期待着在水疗中心放松身心。