点评:I cannot believe what has just happened with a simple takeaway delivery. Me and my husband ordered a last minute curry after a busy family day out and struggling to get our toddlers to sleep. We ordered on Just Eat (so it’s easy to see what takeaways are open), and 45 mins later get a knock at the door. The man in question who I opened the door to looked at me with disgust, asking if I’d ordered a curry. I replied yes, to which he angrily informed me ‘it’s New Year’s Day, it’s too late, you should order earlier!!’ With that he practically threw the takeaway bag at me and walked off tutting and shaking his head!!! So apparently it’s our fault that his company can’t work out how to switch off taking orders on Just Eat. I’ve never ever paid for a product/service and been treated so badly for my purchase! If you want the worst customer service ever, I’d recommend you go here!!!
翻译:我简直不敢相信一个简单的外卖送货会发生什么。在忙碌了一天的家庭外出并努力让我们的幼儿入睡之后,我和我的丈夫点了最后一分钟的咖喱。我们在 Just Eat 上点了菜(所以很容易看出哪些外卖店营业),45 分钟后有人敲门。我开门的那个人厌恶地看着我,问我是否点了咖喱。我回答是,他生气地告诉我“今天是元旦,来不及了,你应该早点点!!”说完他几乎把外卖袋扔给我,然后摇着头走开了!所以很明显,他的公司无法解决如何停止在 Just Eat 上接受订单显然是我们的错。我从来没有为产品/服务付过钱,也从来没有因为我的购买而受到如此糟糕的对待!如果你想要有史以来最糟糕的客户服务,我建议你去这里!!!