点评:I was so excited to have a special day with my bestie after 3 years separated. I booked the half day spa package based on the good reviews online and was so disappointed with our experience and felt I should share for anyone else looking at just spa packages. It seems all are based on the accommodation not just the spa.
The views are lovely, food was good and Adele welcomed us beautifully. However the jacuzzi had a funky smell and I would be surprised if the therapists were qualified therapists - while they were lovely to deal with both of our massage/facials were the worst we have experienced. Both therapists put their fingers in our ears, pulled and flicked our ears and the male therapist put his body weight on my friend while whispering in her ear which made her uncomfortable. It was not only bad, it was bizarre!
I told my bestie I was going to message them to let them know about our experience. She was particularly upset about the male therapist putting his body weight across her and whispering in her ear and how painful the "massage" was. She said it was erratic and he painfully flicked and pinched her flesh and put his fingers into her ears and flicked them. He told my bestie after her treatment that there was something wrong with her fallopian tubes but he had fixed it. Bizarre!
I made contact to let them know we were unhappy and their response was well worded and professional but basically implied it was a lie and the therapists were not only qualified but also trained under Adele. I am a beauty therapist and my bestie is in the industry too and we not only receive treatments regularly we provide them too so find it difficult to reconcile based on our experience.
翻译:分开三年后,我很高兴能与我的好朋友度过一个特别的日子。我根据网上的好评预订了半天水疗套餐,对我们的经历感到非常失望,并觉得我应该与其他只关注水疗套餐的人分享。看来一切都是基于住宿而不仅仅是水疗中心。
景色很美,食物很美味,阿黛尔热情地欢迎了我们。然而,按摩浴缸有一种奇怪的气味,如果治疗师是合格的治疗师,我会感到惊讶 - 虽然他们很乐意处理我们的按摩/面部护理,但这是我们经历过的最糟糕的。两位治疗师都把手指放在我们的耳朵里,拉扯和轻弹我们的耳朵,男性治疗师将自己的体重压在我的朋友身上,同时在她耳边低语,这让她不舒服。这不仅糟糕,而且很奇怪!
我告诉我的好朋友我要给他们发消息,让他们了解我们的经历。她对男性治疗师将体重压在她身上并在她耳边低语以及“按摩”有多痛苦感到特别不安。她说这很不稳定,他痛苦地弹捏她的肉,并将手指伸进她的耳朵里弹。在我的闺蜜接受治疗后,他告诉她,她的输卵管出了问题,但他已经修复了。奇怪!
我联系了他们,让他们知道我们不满意,他们的回应措辞得当且专业,但基本上暗示这是一个谎言,治疗师不仅合格,而且还接受过阿黛尔的培训。我是一名美容治疗师,我的好朋友也在这个行业,我们不仅定期接受治疗,而且还提供治疗,因此根据我们的经验很难调和。