点评:Just picked up KFC for my families dinner. Paid £24.99 for my bucket and immediately upon paying at the kiosk I went straight to the counter. I requested mixed pieces of chicken and explained my house have preferences so mixed pieces will satisfy everyone. Today for the first time I am extremely disappointed in KFC Wellingborough staff, especially that young Asian man behind packing the chicken. He totally ignored my request and instead placed what he wanted into the bucket. As a representative of KFC this insolent individual with no respect for the customer wishes, failed the company with this disrespectful attitude. If the pieces I had requested where not available than I should have been informed so I can make an informed chioce weather to cancel my order. Instead this unprofessional man representing KFC not himself, has forced my children now to eat pieces they do not like. We treasure our meal time together and you have spoilt tonights dinner. I paid for this meal with my hard earn money and no one especially the KFC worker who packed my chicken should take it upon himself to do want he wants within the company. I expect to get what I paid and requested. I am so annoyed but as it is a 10 minutes drive from home I'm letting this go and writing this review on the poor service provided by your staff. To the man who packed the chicken, do your job in the same manner you wished to be served and nothing more cause I'm sure KFC do not pay you for anything more; and I sure they do not pay you to disappoint their customers. This was truly a waste of my money. Will definitely not be do this again any time soon.
翻译:刚买了肯德基给家人吃晚餐。我花了24.99英镑买了一桶鸡块,在自助点餐机付款后,我直接去了柜台。我点了混合鸡块,并解释说我家有各种口味,所以混合鸡块应该能让每个人都满意。今天我第一次对肯德基威灵伯勒店的员工感到非常失望,尤其是那个负责打包鸡肉的年轻亚洲小伙。他完全无视我的要求,而是把他想要的鸡块放进了桶里。作为肯德基的代表,这个傲慢无礼的人根本不尊重顾客的意愿,这种无礼的态度辜负了公司。如果我点的鸡块没有了,我应该事先通知我,这样我才能做出明智的选择,比如取消订单。然而,这个不专业的肯德基员工,而不是他本人,却强迫我的孩子们吃他们不喜欢的鸡块。我们珍惜在一起的用餐时光,而你们却毁了今晚的晚餐。这顿饭是我用自己辛苦赚来的钱买的,公司里任何人,尤其是打包鸡肉的小伙子,都不应该为所欲为。我期望得到我付钱和要求的服务。我真的很生气,但考虑到离家只有10分钟的车程,所以我就此作罢,并写下这篇关于你们员工糟糕服务的评论。对于打包鸡肉的那位,请按照你希望得到的方式做好你的工作,别再多说什么了,因为我相信肯德基不会付钱给你,也不会让你让顾客失望。这真是浪费我的钱。我绝对不会再来这里了。