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Disgrace!!
Tripadvisor用户
Disgrace!!
Flames的点评
点评：Twice now I have had a bad order from this place.first time our order didn’t arrive for an hour and half! Which was freezing cold! No apology nothing!! Last time I will order from there.
Ordered my food tonight l, asked for sauce that comes on the kebab separate in tubs when arriving at my house the driver who couldn’t speak English demanded an extra two pound. When I asked he said it was for the sauces. I showed the driver my bill online. When telling the driver I only had the money for the bill offered he told me to give me the food back. I rang flames and ask them what the extra £2 was about and he said “oh I forgot to ring you about that, that’s for asking for the sauces in tubs”. The person from flames then said “well give the driver the food back then”. Absolute disgrace of a company. No customer service skills again. Shocking.
Now you’ve made food which will go back to the shop ready for someone else 😂 disgrace!! Wouldn’t even give you one star.
Ordered my food tonight l, asked for sauce that comes on the kebab separate in tubs when arriving at my house the driver who couldn’t speak English demanded an extra two pound. When I asked he said it was for the sauces. I showed the driver my bill online. When telling the driver I only had the money for the bill offered he told me to give me the food back. I rang flames and ask them what the extra £2 was about and he said “oh I forgot to ring you about that, that’s for asking for the sauces in tubs”. The person from flames then said “well give the driver the food back then”. Absolute disgrace of a company. No customer service skills again. Shocking.
Now you’ve made food which will go back to the shop ready for someone else 😂 disgrace!! Wouldn’t even give you one star.
翻译：现在我从这个地方收到了两次错误的订单。第一次我们的订单一个半小时都没有送达！真是太冷了！没有道歉什么都没有！上次我会从那里订购。
今晚点了我的食物，当到达我家时，要求将烤肉串上的酱汁分开放在浴缸里，不会说英语的司机要求额外两磅。当我问他时，他说这是为了调味汁。我在网上给司机看了我的账单。当告诉司机我只有账单的钱时，他告诉我把食物还给我。我打电话给火焰并问他们额外的 2 英镑是什么，他说“哦，我忘了给你打电话，那是要桶装酱汁”。火焰中的人随后说“那好吧，把食物给司机”。公司的绝对耻辱。再次没有客户服务技能。令人震惊。
现在你已经做了食物，这些食物会回到商店为其他人准备好 😂 耻辱！！甚至不会给你一颗星。
今晚点了我的食物，当到达我家时，要求将烤肉串上的酱汁分开放在浴缸里，不会说英语的司机要求额外两磅。当我问他时，他说这是为了调味汁。我在网上给司机看了我的账单。当告诉司机我只有账单的钱时，他告诉我把食物还给我。我打电话给火焰并问他们额外的 2 英镑是什么，他说“哦，我忘了给你打电话，那是要桶装酱汁”。火焰中的人随后说“那好吧，把食物给司机”。公司的绝对耻辱。再次没有客户服务技能。令人震惊。
现在你已经做了食物，这些食物会回到商店为其他人准备好 😂 耻辱！！甚至不会给你一颗星。
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