点评:The worse five guys I've ever visited and we love five guys we usually visit the preston restaurant and its always lovely. However most the staff are snotty at this Cheshire oaks branch. We were presented with a very undercooked pink burger (wasnt a problem these things happen) however when we went to ask for it to be cooked properly we got a snotty attitude and was told she needs to see the receipt before they can actually cook the burger properly?? What's that all about? Anyway we got the recipet and they finally recooked it with alot of huffing and puffing like it was our fault they had to recook it? No apologises or anything. Very poor service especially when it wasnt an issue to start with. Your snotty staff made it a bigger problem than it should be. Also your cooks may need retraining on how to cook a burger properly. All staff decided to them stare at us because we dared to ask for our burger to be cooked correctly.
翻译:这是我去过的最糟糕的五个人餐厅,我们喜欢五个人餐厅,我们通常去普雷斯顿餐厅,那里的菜总是很美味。然而,这家柴郡橡树分店的大多数员工都很傲慢。我们得到了一个未煮熟的粉红色汉堡(这不是什么问题,这种事时有发生)然而,当我们要求将其正确烹饪时,我们得到了傲慢的态度,并被告知她需要查看收据才能真正将汉堡做好?这是怎么回事?无论如何,我们拿到了菜谱,他们最后气喘吁吁地重新烹饪了它,好像这是我们的错,他们不得不重新烹饪?没有道歉或任何东西。非常差的服务,特别是当它开始不是什么问题的时候。你傲慢的员工把问题弄得比它应该的更大。此外,你的厨师可能需要重新培训如何正确烹饪汉堡。所有员工都盯着我们看,因为我们敢于要求正确烹饪我们的汉堡。