点评:WOW I have never had a worse experience in my life, one star is honestly generous for the way we were treated. I wish I had seen the bad reviews posted here before I went.
I arrived at the cafe this morning to treat a friend to coffee for her birthday. Before choosing this cafe, I read on the website in order to be seated in the dining area each person must spend a minimum 15$. No problem I thought, although we have dietary restrictions we’re celebrating a birthday, we’ll get coffee and an alcoholic beverages each and make sure to hit the minimum amount so that we can sit and enjoy the display.
upon arrival we were told by the owner that we cannot be accommodated and could only sit in the dining room if we ordered food from a specific menu with each item costing $21. Since we couldn’t eat the food, we thought it would be a huge waste to buy it and throw it out just to sit in the dining area. The owner was unapologetic about our diet restrictions and told us we could only sit near the cafe counter, not in the dining room. Although disappointed, we agreed to sit next to the counter. The owner then proceeded to stand next to our table and loudly complain to a lady about customers “like us” who just want to come take pictures and that she loses money on us. We were in shock, especially since we were willing to spend 45$ (there were 3 of us) when we arrived AND there was not a single person sitting in her dining area. Even though we didn’t argue and sat where she told us, we couldn’t enjoy our time or celebrate the birthday girl because we heard her complaining about us the entire time. We ended up asking her employee for to-go cups because it was so uncomfortable. I’ve never seen a business owner treat customers in this way and I can’t recommend this cafe because of her.
翻译:哇,我一生中从未有过更糟糕的经历,一颗星对我们受到的对待方式非常慷慨。我希望我在去之前看到这里发布的差评。
今天早上我来到咖啡馆,请一位朋友喝咖啡庆祝她的生日。在选择这家咖啡馆之前,我在网站上看到为了坐在用餐区每个人必须至少花费 15 美元。我想没问题,虽然我们有饮食限制,但我们正在庆祝生日,我们会每人喝咖啡和酒精饮料,并确保达到最低数量,以便我们可以坐下来欣赏表演。
抵达后,店主告诉我们,如果我们从特定菜单中点菜,每道菜的价格为 21 美元,我们就无法入住,只能坐在餐厅里。由于我们不能吃这些食物,我们认为购买它然后扔掉只是为了坐在用餐区是一种巨大的浪费。店主对我们的饮食限制毫无歉意,并告诉我们只能坐在咖啡馆柜台附近,不能坐在餐厅里。虽然很失望,但我们还是同意坐在柜台旁边。然后店主继续站在我们的桌子旁边,向一位女士大声抱怨“像我们这样”的顾客只想来拍照,而她却在我们身上赔钱。我们很震惊,特别是因为当我们到达时我们愿意花 45 美元(我们有 3 个人)而且没有一个人坐在她的用餐区。尽管我们没有争吵,也没有坐在她告诉我们的地方,但我们无法享受我们的时光或为生日女孩庆祝,因为我们一直听到她在抱怨我们。我们最终向她的员工要了外带杯子,因为它太不舒服了。我从未见过企业主以这种方式对待顾客,我不能因为她而推荐这家咖啡馆。