点评:The front desk employee was very friendly, that’s where the positives end.
The day before our check in, I received an email offering an upgrade to a “suite”. I accepted and paid for the upgrade. When we arrived and checked into our room it was not a suite and smelled like a dank basement. There were pubic hairs in the bathroom sink and the tub.
I immediately went to the front desk and was told our upgrade was “declined due to availability”, which is absurd. Why send an email with the offer when it isn’t available?!
I requested a room change due to the conditions of the room. The second room smelled better, but that’s it.
There was mildew all over the bathroom, the toilet seat was falling off, the hair dyer looked like a fire hazard, the TV had been taken off the wall and placed on the desk, the CABLE BOX (what hotel has cable in 2024?) was on the desk and was covered in dirt and dust (we had to have the front desk come up and setup the TV so we could actually watch it), the security latch was missing, and our socks turned black from the carpet. The mirrors on the walls, an old corded phone, and broken alarm clock were the main decor. There were no USB charging ports at all.
The “breakfast” is a joke. I’ve had to drink a lot of bad coffee in my life, but this was by far the worst. Couldn’t even drink it.
Add the multiple broken down vehicles in the parking lot, exterior doors that don’t close and lock (creating a serious security issue), and single ply toilet paper making this is one of the worst properties I have been to in awhile.
Definitely won’t be staying here again.
翻译:前台员工非常友好,这就是优点的全部了。
在我们入住的前一天,我收到了一封电子邮件,提供升级到“套房”的优惠。我接受了并支付了升级费用。当我们到达并入住我们的房间时,它不是套房,闻起来像一个潮湿的地下室。浴室水槽和浴缸里有阴毛。
我立即去了前台,被告知我们的升级“由于空房情况而被拒绝”,这太荒谬了。既然没有空房,为什么要发送包含优惠的电子邮件?!
由于房间状况不佳,我要求换房。第二个房间的气味好一些,但仅此而已。
浴室里到处都是霉菌,马桶座圈脱落了,吹风机看起来像是火灾隐患,电视从墙上拆下来放在桌子上,有线电视盒(2024 年哪家酒店有有线电视?)放在桌子上,上面沾满了泥土和灰尘(我们不得不请前台来安装电视,这样我们才能真正看到电视),安全锁不见了,我们的袜子被地毯弄黑了。墙上的镜子、旧的有线电话和坏掉的闹钟是主要的装饰。根本没有 USB 充电端口。
“早餐”简直是笑话。我这辈子喝过很多劣质咖啡,但这是迄今为止最糟糕的。甚至不能喝。
再加上停车场里有多辆坏掉的车辆,外门关不上锁(造成严重的安全问题),卫生纸只有一层,这是我最近去过的最糟糕的酒店之一。
绝对不会再住在这里了。