点评:We have been coming to Snowbird Mountain Lodge since 1981. We have witnessed the impact of several owners. Robert Rankin made the largest positive impact. After his changes the lodge was magical.
Now that Indigo Road owns it, it appears that no one is interested in taking care of the details. 1. spider webs in window in lobby.
2. outside artful water feature broken
3. igniter on fire pit broken
4. Beautiful large wine bottle paintings in bar- removed.(did an Indigo Road VIP take them to their lakehouse?)
5. wine bottle lamps-removed
6. lovely artful water feature in sun room removed.
7. menu was never up to date. They never had the smash burger and when they ran out of pasta, they didn't run to Ingles to get some. They just said they were out. But didn't change the menu.
8. fruit in the lunch is a mealy red delicious apple. We used to get grapes or tangerines and in apple season- local apples
9. Hardly any employees around.
10. no self service tea area and no fruity water in lobby. no cookies in the afternoon.
11. no one is feeding the birds
12. Yard needed mowing.
13. swing was taken down and never put back up.
This is not the place that it used to be and I think that the issue is no one is paying attention to details that this lodge has been noted for in the past. It is still a beautiful view. The breakfast is still good and is the best thing that comes out of the kitchen.
The coffee is still good but for the price and trek to get there, more attention should be paid to the guests' experience.
翻译:自 1981 年以来,我们一直入住 Snowbird Mountain Lodge。我们见证了多任业主带来的影响。Robert Rankin 带来的积极影响最大。经过他的改造,这家旅馆变得神奇起来。
现在 Indigo Road 拥有了它,似乎没有人对细节感兴趣。1. 大厅窗户上有蜘蛛网。
2. 室外艺术水景损坏
3. 火坑上的点火器损坏
4. 酒吧里漂亮的大型葡萄酒瓶画被移除。(Indigo Road VIP 带他们去了他们的湖边小屋吗?)
5. 葡萄酒瓶灯被移除
6. 阳光房里可爱的艺术水景被移除。
7. 菜单从未更新。他们从来没有吃过 Smash 汉堡,当意大利面用完时,他们不会跑到 Ingles 去买一些。他们只是说没有了。但没有更改菜单。
8. 午餐中的水果是粉状的红苹果。我们过去常买葡萄或橘子,在苹果季节,我们买的是本地苹果
9. 周围几乎没有员工。
10. 大堂没有自助茶区,也没有果汁水。下午没有饼干。
11. 没有人喂鸟
12. 院子需要修剪。
13. 秋千被拆下来,再也没有放回去。
这里不再是以前那个地方了,我认为问题在于没有人关注这家旅馆过去引以为豪的细节。这里仍然风景优美。早餐仍然很好,是厨房里做出的最好的东西。
咖啡仍然很好,但考虑到价格和前往那里的路程,应该更加关注客人的体验。