点评:My family and I arrived here to eat. Waitress comes to the table.. drink order was 2 unsweetened iced teas and a Sierra Mist. Teas were requested to come the yellow packets of sweetener. She returned with 2 Sierra Mist one unsweetened tea and pink packets of sweetener. The meal was messed up. Took 4 employees to get a manager to the table after my dinner never showed up. Everyone had finished their dinner. I'm still waiting for mine. She was in and out of the kitchen several times..but my chicken tenders and fries never came out. After asking that the chicken tenders and fries be removed from the bill..it took manager a and manager b to spend 20 minutes talking about like they were sitting around a fire pit. I refused to pay for a meal I did not eat nor did they pack it to go as I asked. I was told a credit was submitted to corporate and it will take some time. Really Applebee's....as I finished up discussing my frustration with management on site..another Waitress chimed in well She is new...I had to walk away. But I still walked out with a charge to my card but no chicken tenders and fries...
翻译:我和我的家人来到这里吃饭。女服务员来到餐桌旁。饮料订单是 2 杯不加糖的冰茶和一杯 Sierra Mist。茶被要求来黄色的甜味剂包。她带着 2 瓶 Sierra Mist、一瓶不加糖的茶和一包粉红色的甜味剂回来了。这顿饭被搞砸了。在我的晚餐从未出现后,带了 4 名员工让经理到餐桌旁。每个人都吃完了晚餐。我还在等我的。她进出厨房好几次……但我的炸鸡柳和薯条一直没出来。在要求将炸鸡块和薯条从账单中删除后……经理 a 和经理 b 花了 20 分钟讨论,就像他们坐在火坑旁一样。我拒绝为我没有吃的一顿饭付钱,他们也没有按照我的要求打包带走。我被告知信用已提交给公司,这需要一些时间。真的是 Applebee 的......当我结束讨论我对现场管理的挫败感时......另一位女服务员很好地插话她是新来的......我不得不走开。但我还是带着信用卡走了出去,但没有鸡肉和薯条。 。 。