拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Disappointed visit
Helen H
Disappointed visit
Swooger's Restaurant的点评
点评：11/3/2024 - I said hello to the teen who appeared not to want to be there, told him I wanted a cone with cookies & cream and butter pecan, and I wanted butter pecan on the bottom. I had noticed other customers eating with a waffle cone. He never mentioned the waffle cone but showed me a regular cone. He started filling the cone and I asked if they were out of the waffle cone & if there was a price difference. He mumbled what the price was and changed the cone for me. I figured it would be a little over $5. When he gave me my cone he said nothing, I handed him $5 that I was holding, he went over to the calculator, asked the other teen something, then came back over to me, but said nothing. I asked what was the price with tax and he said $5.07, so I gave him seven cents. This was the most unfriendly customer experience I've ever had. Even when I tried to have a conversation with either teen, nothing. I chalk it up to no customer service training whatsoever. I could have been buying with plans to bring more business but they will never know and after this experience, I never will. As for the ice cream, I'll continue to spend my money on Breyers. The "ice cream" tasted more like "ice milk" with very little cream used.
翻译：2024 年 11 月 3 日 - 我向那个看起来不想来的青少年打招呼，告诉他我想要一个有饼干、奶油和奶油山核桃的蛋筒，我想要底部有奶油山核桃。我注意到其他顾客吃的是华夫蛋筒。他从来没有提到华夫蛋筒，而是给我看了一个普通的蛋筒。他开始往蛋筒里装东西，我问他们华夫蛋筒有没有卖，价格是否有差异。他含糊地说了价格是多少，然后给我换了蛋筒。我估计会略高于 5 美元。当他给我蛋筒时，他什么也没说，我把我手里的 5 美元递给他，他走到计算器前，问了另一个青少年一些事情，然后又回到我身边，但什么也没说。我问含税的价格是多少，他说 5.07 美元，所以我给了他 7 美分。这是我经历过的最不友好的客户体验。即使我试图与这两个青少年交谈，也没有任何回应。我把这归咎于根本没有客户服务培训。我本来可以购买，以便带来更多业务，但他们永远不会知道，经过这次经历，我永远不会知道。至于冰淇淋，我会继续在 Breyers 上花钱。“冰淇淋”的味道更像是“冰牛奶”，奶油用得很少。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
