点评:Bed bugs… checked in last night. Not even in the room 5 minutes, and my son had something crawling on him. I caught it in a tissue and brought it to the front desk to show the attendant. The attendant moved us to another room. The room only had one bed. They finally got us in a clean room. I called IHG guidance on what to do so not to bring bed bugs home, if they could put me in touch with their pest control company they use. IHG said someone would contact me the next day (today). I called back around check out time and again around 6 pm. I finally had to come home. My family’s luggage is still in the car, because we’re scared to bring it in. The police told me to contact the health department and an attorney. Nobody from the Crown plaza or IHG has reached out to us. My wife is a nervous wreck over it. Went to go to breakfast at 10:40 that ends at 11:00 am, the lady was rude telling us “we already started putting stuff away early” and got an attitude when we pointed out that Breakfast ends at 11:00. She got a bigger attitude. My wife got upset and walked away. I immediately reported it to IHG at 10:50 am. Still haven’t heard anything from them. I guess I’ll hire a pest control specialist to help me and let my attorney handle it. 03/29/2025 7:49 pm
翻译:臭虫……昨晚入住时。进房间还不到 5 分钟,我儿子身上就有东西爬。我用纸巾抓住了它,并把它带到前台给服务员看。服务员把我们换到了另一个房间。房间里只有一张床。他们终于把我们带到了干净的房间。我打电话给 IHG 询问如何做才能不把臭虫带回家,如果他们能让我联系他们使用的害虫防治公司的话。IHG 说有人会在第二天 (今天) 联系我。我退房时又打了电话,下午 6 点左右又打了一次电话。我终于不得不回家了。我家人的行李还在车里,因为我们害怕带进屋。警察让我联系卫生部门和律师。皇冠广场酒店和 IHG 都没有人联系我们。我妻子为此非常紧张。 10:40 去吃早餐,11:00 结束,那位女士很粗鲁地告诉我们“我们已经很早就开始收拾东西了”,当我们指出早餐 11:00 结束的时候,她很生气。她的态度更暴躁。我妻子很生气,走开了。我立即在 10:50 向 IHG 报告了此事。他们还没有回复我。我想我会聘请一位害虫防治专家来帮我,让我的律师处理这件事。2025 年 3 月 29 日晚上 7:49