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Heat and WiFi finally working. Seats horrible and need replaced
CMX CineBistro Waverly Place的点评
点评：The manager saw me taking a photo of the horribly worn seats and spoke to me more than once asking me not to post them online, stating that he’s sent pics to management three times in a year and that the guys who wear $1000 suits make capital improvement choices not the guys in $200 suits like him.
We planned to see Wonka on Christmas Day 2023 with our family, but the reviews about the broken heat worried me as we’d experienced that in November 2022. Stopped by to get tickets refunded but manager assured me heat was working in theaters with movies but lobby was freezing and a customer emerged just at that moment to request a refund due to extreme cold. Manager put name on list put never refunded 4 tickets. Realized there was a button to click in email confirmation for refund, which would have been helpful for him to mention.
Attended two movies in January 2024, and heat was working again. Second visit WiFi was working so could download gift card in email. Salmon is always excellent and glad fries have returned to accompany burgers (miss sweet potato fries but glad tater tots now off menu).
The ten year old seats need replaced. CineBistro same price as Paragon down the street with nice reclining heated seats.
And don’t hassle customers taking pics for online reviews. An apology or a competed item would go much farther.
We planned to see Wonka on Christmas Day 2023 with our family, but the reviews about the broken heat worried me as we’d experienced that in November 2022. Stopped by to get tickets refunded but manager assured me heat was working in theaters with movies but lobby was freezing and a customer emerged just at that moment to request a refund due to extreme cold. Manager put name on list put never refunded 4 tickets. Realized there was a button to click in email confirmation for refund, which would have been helpful for him to mention.
Attended two movies in January 2024, and heat was working again. Second visit WiFi was working so could download gift card in email. Salmon is always excellent and glad fries have returned to accompany burgers (miss sweet potato fries but glad tater tots now off menu).
The ten year old seats need replaced. CineBistro same price as Paragon down the street with nice reclining heated seats.
And don’t hassle customers taking pics for online reviews. An apology or a competed item would go much farther.
翻译：经理看到我拍了一张破烂不堪的座椅的照片，不止一次地跟我说话，要求我不要把照片发到网上，说他一年内给管理层发过三次照片，那些穿 1000 美元西装的家伙是在资本改善。不是像他这样穿着 200 美元西装的人的选择。
我们计划在 2023 年圣诞节与家人一起去看《旺卡》，但有关断热的评论让我很担心，因为我们在 2022 年 11 月就经历过这种情况。我顺便过来退票，但经理向我保证，电影院里有电影，热气正在发挥作用，但大厅里很冷，就在这时，一位顾客因极度寒冷而出现要求退款。经理将名字列入名单，从未退还 4 张票。意识到有一个按钮可以点击电子邮件确认退款，这对他提及会有帮助。
2024 年 1 月看了两部电影，热度又来了。第二次访问时 WiFi 工作正常，因此可以通过电子邮件下载礼品卡。三文鱼总是很棒，很高兴薯条又回来搭配汉堡了（想念红薯薯条，但很高兴土豆泥现在从菜单上消失了）。
十年前的座椅需要更换。 CineBistro 的价格与街上的 Paragon 相同，有漂亮的倾斜加热座椅。
并且不要麻烦顾客拍照以供在线评论。道歉或竞争项目会走得更远。
我们计划在 2023 年圣诞节与家人一起去看《旺卡》，但有关断热的评论让我很担心，因为我们在 2022 年 11 月就经历过这种情况。我顺便过来退票，但经理向我保证，电影院里有电影，热气正在发挥作用，但大厅里很冷，就在这时，一位顾客因极度寒冷而出现要求退款。经理将名字列入名单，从未退还 4 张票。意识到有一个按钮可以点击电子邮件确认退款，这对他提及会有帮助。
2024 年 1 月看了两部电影，热度又来了。第二次访问时 WiFi 工作正常，因此可以通过电子邮件下载礼品卡。三文鱼总是很棒，很高兴薯条又回来搭配汉堡了（想念红薯薯条，但很高兴土豆泥现在从菜单上消失了）。
十年前的座椅需要更换。 CineBistro 的价格与街上的 Paragon 相同，有漂亮的倾斜加热座椅。
并且不要麻烦顾客拍照以供在线评论。道歉或竞争项目会走得更远。
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