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Arrogant attitude toward prospective customers dispels any desire to patronize this restaurant
luxlovernyc
Arrogant attitude toward prospective customers dispels any desire to patronize this restaurant
Sant Ambroeus Southampton的点评
点评：This review is about service, not food. I had previously eaten at this highly overpriced (even for the Hamptons) restaurant and thought the food was just OK. Nonetheless, a local community group wanted to hold a special luncheon there and I dropped in with a colleague to speak to the manager about setting it up. We waited about 10 minutes, then someone noted he'd be out momentarily. And he was, to sit down at the counter (within sight of us) to eat his breakfast. We were then asked if we could return in 10 or 15 minutes because he was in the middle of something important! Obviously we were invisible -- to him at least. So no luncheon, and no loss from my perspective, but I wanted to highlight the arrogance and rudeness of someone whose job is to create a welcoming environment for customers. It's the kind of thing you read about out here, but in my experience, it's not the norm, and I won't be visiting this establishment again.
翻译：这篇评论是关于服务，而不是食物。我之前在这家价格高得离谱的餐厅吃过饭（即使在汉普顿地区也是如此），觉得食物还行。然而，一个当地社区团体想在那里举办一场特别的午餐会，我和一位同事顺便去了一趟，跟经理商量安排。我们等了大约10分钟，然后有人说他马上就要出去了。他确实出去了，去柜台（我们看得见的地方）坐下吃早餐。然后他们问我们是否可以10到15分钟后再来，因为他正在处理一些重要的事情！显然，我们被他忽略了——至少在他看来是这样。所以没有午餐，在我看来也没什么损失，但我想强调的是，这位本该为顾客营造温馨环境的人竟然如此傲慢无礼。这种事你肯定在外面读到过，但根据我的经验，这并非常态，我以后不会再来这家餐厅了。
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