点评:DO NOT stay here!!! This hotel is running a scam. They charged me $80 over the price they quoted me twice!!! ( we were walk-ins as the roads were so dangerous we had to get off the Thruway)
They claimed they couldn’t give me a printed receipt when we checked out due to some issue and when I asked for an emailed receipt they didn’t send it. Wonder why??? I think we can all guess why.
They picked the wrong person to mess with. I am going to have my credit card company deny payment and investigate them and if you read other reviews on Trip Advisor you will see this is not an uncommon occurrence so I will supply the NYS Attny General Office with those reviews and details of my experience. I suggest any one else who has fallen victim to their scam contact the AG office too.
PS if you call the hotel directly to try to resolve the issue as IGH tells you to do they let it ring about a minute and a half and then hang up on you. They do the same even if reservations transfers you to them.
翻译:不要住在这里!!!这家酒店在骗人。他们向我收取了比他们报价高出 80 美元的两倍的费用!!!(我们是临时入住的,因为路况非常危险,我们不得不下高速公路)
他们声称由于某些问题,我们退房时无法给我打印的收据,当我要求通过电子邮件发送收据时,他们没有发送。想知道为什么?我想我们都能猜到为什么。
他们找错了人。我要让我的信用卡公司拒绝付款并调查他们,如果你读过 Trip Advisor 上的其他评论,你会发现这种情况并不少见,所以我将向纽约州总检察长办公室提供这些评论和我的经历细节。我建议其他任何成为他们骗局受害者的人也联系总检察长办公室。
PS:如果你按照 IGH 的要求直接致电酒店试图解决问题,他们会等一分半钟就挂断你的电话。即使预订部门将你转给他们,他们也会这样做。