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Horrible Service and a ruined anniversary dinner
Joy K
Horrible Service and a ruined anniversary dinner
Tournedos Steakhouse的点评
点评：We were so excited to celebrate our anniversary here, but sadly, it turned out to be a major disappointment. I've never written a review before, but the service was absolutely terrible. I had to remind our server three times for my one and only glass of wine, which finally arrived after 30 minutes.
My husband ordered a steak with two sides from the menu but was served the special, which came on mashed potatoes he didn’t want. He sent it back but when the next steak came out it was essentially raw. The delays were so long that he ultimately ended up without an entrée.
When we asked for a manager, our server—who had been missing for most of the meal—came out first instead. Rather than acknowledging her mistakes, she said, "I’m sorry I couldn’t make you happy, sir." Manager had the same response.
While they removed my wine and our steaks from the bill, the experience completely ruined our 27th anniversary dinner. We still paid $100 for a beer, two appetizers, two sides, and a horrible experience.
The inn itself is lovely, so it might be fine for a drink, but I recommend going somewhere else for dinner
My husband ordered a steak with two sides from the menu but was served the special, which came on mashed potatoes he didn’t want. He sent it back but when the next steak came out it was essentially raw. The delays were so long that he ultimately ended up without an entrée.
When we asked for a manager, our server—who had been missing for most of the meal—came out first instead. Rather than acknowledging her mistakes, she said, "I’m sorry I couldn’t make you happy, sir." Manager had the same response.
While they removed my wine and our steaks from the bill, the experience completely ruined our 27th anniversary dinner. We still paid $100 for a beer, two appetizers, two sides, and a horrible experience.
The inn itself is lovely, so it might be fine for a drink, but I recommend going somewhere else for dinner
翻译：我们非常兴奋能在这里庆祝我们的周年纪念日，但不幸的是，结果却令人大失所望。我以前从未写过评论，但服务实在太糟糕了。我不得不三次提醒服务员给我倒一杯我唯一的葡萄酒，30 分钟后它终于送来了。
我丈夫从菜单上点了一份牛排和两份配菜，但端上来的却是特色菜，配菜是他不想要的土豆泥。他把牛排退回去了，但下一份牛排上来时，基本上是生的。延迟的时间太长了，他最终没有上主菜。
当我们要求找经理时，我们的服务员——她大部分时间都不在——先出来了。她没有承认自己的错误，而是说：“先生，很抱歉没能让您满意。”经理的回答也是一样的。
虽然他们从账单中取消了我的葡萄酒和牛排，但这次经历彻底毁了我们的 27 周年纪念晚餐。我们还是花了 100 美元买了一杯啤酒、两份开胃菜、两份配菜，而且体验很糟糕。
旅馆本身很不错，所以喝一杯可能还不错，但我建议去其他地方吃晚餐
我丈夫从菜单上点了一份牛排和两份配菜，但端上来的却是特色菜，配菜是他不想要的土豆泥。他把牛排退回去了，但下一份牛排上来时，基本上是生的。延迟的时间太长了，他最终没有上主菜。
当我们要求找经理时，我们的服务员——她大部分时间都不在——先出来了。她没有承认自己的错误，而是说：“先生，很抱歉没能让您满意。”经理的回答也是一样的。
虽然他们从账单中取消了我的葡萄酒和牛排，但这次经历彻底毁了我们的 27 周年纪念晚餐。我们还是花了 100 美元买了一杯啤酒、两份开胃菜、两份配菜，而且体验很糟糕。
旅馆本身很不错，所以喝一杯可能还不错，但我建议去其他地方吃晚餐
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