点评:I have been contemplating this review for hours. I wrote and rewrote it, deleted and rewrote, but ultimately I can’t let this go. Every single year, for the last 14 years we make the 6 hour trek from Jersey to Lake placid for a winter family getaway. This is a time honored tradition, along with our stop at the Big Slide before our check in at the Whiteface… today was no different. Until it was. We checked the online wait list which said no wait. We get there and are told 30-40 min for our party of 7. No prob. Our kids are older and can handle the wait. However we are starving and did tell the hostess if she can break us up into two tables, great. There was one 4 top open…
Fast forward about 10 min and another group gets the 4 top. Ok… I keep my mouth shut. Then a large group of 6 walks in and gets seated at a “bar” area when asking if they can sit there. They have kids under 21 like us… I inquire… “is there a reason you didn’t sit is there? We have been waiting 20 plus min.” The reply in a curt tone “you didn’t ask.” ARE YOU KIDDING ME?? When someone asks to be placed at a table is that not asking for a seat? I’m on a list to sit with my family, that constitutes me wanting a table.
Manager walks over, very gently tells his hostess to speak a little nicer to me. He’s a nice manger bc I would have fired her on the spot. So much for the customer is always right. Those days are long gone… but one thing that’s nice is my ability to call ICE bc you know… I have some rights too. This hostess had the nerve to tell me it was her right to seat people where she wanted. She’s “in charge of the dining room.” So I took it upon myself to exercise my rights as an American today too. Good knowing you Big slide… sliding your way out of our lives.
翻译:我已经思考了好几个小时这篇评论。我写了又改,删了又改,但最终我还是无法释怀。在过去的 14 年里,我们每年都会花 6 个小时从泽西岛前往普莱西德湖,度过一个冬季家庭假期。这是一个历史悠久的传统,我们在入住 Whiteface 之前还会在 Big Slide 停留……今天也不例外。直到今天。我们查看了在线等候名单,上面说不用等。我们到了那里,被告知我们 7 个人需要 30-40 分钟。没问题。我们的孩子大一点,可以忍受等待。然而我们饿坏了,告诉女主人她能不能把我们分成两张桌子,太好了。有一张 4 人桌空着……
快进大约 10 分钟,另一组人得到了 4 人桌。好吧……我闭上了嘴。然后一大群 6 个人走进来,问他们是否可以坐在“酒吧”区。他们有像我们一样 21 岁以下的孩子……我问……“你没坐下有什么原因吗?我们已经等了 20 多分钟了。”对方用简短的语气回答道“你没问。”你在跟我开玩笑吗?当有人要求坐在一张桌子上时,那不是在要求座位吗?我和家人坐在一起,这就意味着我想要一张桌子。
经理走过来,非常温和地告诉女主人对我说些好听的话。他是个好经理,因为我会当场解雇她。顾客永远是对的。那些日子早已一去不复返了……但有一件事很好,那就是我有能力打电话给 ICE,因为你知道……我也有一些权利。这位女主人竟然厚颜无耻地告诉我,她有权让客人坐在她想坐的地方。她“负责餐厅”。所以今天我也主动行使我作为美国人的权利。很高兴认识你,大滑坡……从我们的生活里滑出去了。