Good food, disappointing staff!
Peter's Clam Bar & Seafood Restaurant的点评
点评:My wife and I went there for lunch yesterday at about 1215. There were only two tables taken inside and four tables taken on the outside deck. The hostess at the door had such a sourpuss and no personality whatsoever. The dining room hostess likewise didn’t seem to know how to smile and was quite put out when I asked for a slightly larger table. And when I asked for a table out on the pier that juts out over the water because at least there was a breeze there I was told, “oh no we’re not seating anybody there“. No more than two minutes later she sat a couple there and then filled up the other four tables or so that were there. These two young ladies must be related to the owners otherwise I can’t see them having a job in the service industry. Neither one of them knows anything about Customer Service or the personality needed to be making their customers happy to be there.
No complaints about the food though… It was quite good. They just need to do something about it the staff.
翻译:我和我的妻子昨天大约1215去那里吃午饭。只有两张桌子在里面,四张桌子在外面的甲板上。门口的女主人太酸了,一点个性都没有。餐厅的女主人似乎也不知道如何微笑,当我要求一张稍微大一点的桌子时,她很生气。当我在码头上要一张突出水面的桌子时,因为至少那里有微风,我被告知,“哦,不,我们不会在那里安排任何人”。不到两分钟后,她在那里坐了一对夫妇,然后填满了其他四张左右的桌子。这两位小姐姐肯定是业主的亲戚,不然我看不出她们在服务行业工作。他们中没有一个人对客户服务一无所知,也不知道让客户高兴到那里所需的个性。
虽然没有关于食物的抱怨......它非常好。他们只需要为员工做点什么。