点评:This is my second visit to the restaurant chain. The first was in Pittsburgh, which was an awesome experience. My wife and I asked another couple to celebrate their upcoming retirement.
First, the good news: the decor at this location was fabulous. It was spacious, not loud or overcrowded. We were greeted with friendly staff and placed our orders in an timely manner. Our waiter was knowledgeable about the different meats and their preparation.
Second, the disappointment. I opted for the Indulgent Churrasco and decided on the butter-bathed lobster tail. For some reason, it took over half and hour to come - and only after I had to remind our waiter twice about my order. The lobster tail was small. Nevertheless it was delicious.
While the staff came around with multiple selections, it was a slow process. We had empty plates waiting 10-15 minutes on average for the next selection.
The dishes were well prepared and tasted great.
When it was time for dessert, again we had to wait 15 minutes before given dessert menus. My wife ordered coffee but had to
wait for the milk and sugar. The coffee was cold the time the milk/sugar arrived, prompting a request for a new cup of coffee.
To sum up my experience: food quality and taste - 5 stars; service - 1 star.
翻译:这是我第二次光顾这家连锁餐厅。第一次是在匹兹堡,体验非常棒。我和妻子邀请了另一对夫妇来庆祝他们即将退休。
首先,好消息是:这家餐厅的装潢非常棒。餐厅宽敞明亮,既不吵闹也不拥挤。友好的员工热情接待了我们,并及时下单。我们的服务员对各种肉类及其烹饪方法了如指掌。
其次,令人失望的是,我点了“Indulgent Churrasco”(奢华巴西烤肉),最后决定点一份黄油龙虾尾。不知何故,等了半个多小时才上菜——而且我不得不两次提醒服务员我的订单。龙虾尾很小,但味道却很好。
虽然服务员端来了好几种菜,但上菜过程很慢。我们平均要等10-15分钟才能等到下一道菜。
菜品烹饪精良,味道也很棒。
到了甜点时间,我们又等了15分钟才拿到甜点菜单。我妻子点了咖啡,但不得不等牛奶和糖。牛奶和糖上来的时候,咖啡已经凉了,我要求再来一杯咖啡。
总结一下我的用餐体验:食物质量和口味——五星;服务——一星。