点评:The game viewing was excellent But the whole trip was ruined by one person -Vicky (Manager) who behaved like a stroppy matron at boarding School. This was meant to be a holiday but Vicky regimented the menu and food choices and would not give alternatives to a very limited menu. We had a lecture on day one by Vicky saying: "So this is how it works here".... We had been asked for food preferences before we arrived at the Lodge -but these were ignored even in the case of intolerances. We were made to feel guilty if we requested anything. We were told that ice was to be rationed !! .....ice - what a joke !!! We had requested a Birthday cake for one of the group but this never happened even when head office had confirmed it would happen . !! This is meant to be an upmarket Lodge (it's not cheap) but sadly it fell short due to the manager. We have stayed at a lot of Lodges but never treated in this contemptuous way - !! So so so disappointing.
翻译:观看比赛非常棒,但整个旅程被一个人破坏了——维基(经理),她表现得像寄宿学校的暴躁女舍监。这本来是一次假期,但维基对菜单和食物选择进行了严格规定,除了非常有限的菜单外,不会提供其他选择。第一天,维基对我们进行了一次训诫:“这里就是这样的”……在我们到达旅馆之前,他们询问了我们的食物偏好——但即使是对食物不耐受,他们也会忽略这些偏好。如果我们提出任何要求,我们都会感到内疚。他们告诉我们冰要定量供应!!……冰——真是个笑话!!!我们曾要求为团队中的一个人准备一个生日蛋糕,但即使总部已经确认会这样做,他们也没有这样做。!!这应该是一个高档旅馆(并不便宜),但遗憾的是,由于经理的原因,它未能如愿。我们住过很多旅馆,但从来没有受到过如此轻蔑的对待——!!太太太令人失望了。