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AWFUL!!!
Ta Shebube的点评
点评：1. Poor communication pre arrival as multiple delivered emails went unresponded to AND despite engaging with their staff on two occasions at Twee Rivieren the week before, there was still no reply;
2. Preferences sent on email were disregarded especially dietary requirements;
3. There was no orientation to the resort upon arrival;
4. The plumbing to the toilet was faulty;
5. The water supply was ceased with no notice;
6. Alarmingly, and at risk I went to the main lodge thrice that night unaccompanied to summon assistance, only to note repeatedly that there were no staff overnight to attend!!!;
7. Meals were not accompanied by even the offer of a drink, and the game drives were equally lacking with no drinks nor snacks;
8. Given these inadequacies, The Manageress provided assurance of a nights refund, and this proved to be a blatant lie upon my follow up with the office in Botswana.
2. Preferences sent on email were disregarded especially dietary requirements;
3. There was no orientation to the resort upon arrival;
4. The plumbing to the toilet was faulty;
5. The water supply was ceased with no notice;
6. Alarmingly, and at risk I went to the main lodge thrice that night unaccompanied to summon assistance, only to note repeatedly that there were no staff overnight to attend!!!;
7. Meals were not accompanied by even the offer of a drink, and the game drives were equally lacking with no drinks nor snacks;
8. Given these inadequacies, The Manageress provided assurance of a nights refund, and this proved to be a blatant lie upon my follow up with the office in Botswana.
翻译：1. 到达前沟通不畅，因为多封已发送的电子邮件都没有得到回复，尽管前一周在 Twee Rivieren 两次与他们的员工接触，但仍然没有回复；
2. 忽略通过电子邮件发送的偏好，尤其是饮食要求；
3. 到达度假村时没有方向；
4.厕所水管有问题；
5. 无通知停水；
6. 令人震惊的是，那天晚上我在无人陪伴的情况下三次前往主要旅馆寻求援助，只是反复注意到没有工作人员过夜参加！
7. 用餐时连酒水都没有，游玩同样没有酒水和零食；
8. 鉴于这些不足之处，女经理提供了退还住宿费的保证，而在我跟进博茨瓦纳办事处后，这被证明是一个公然的谎言。
2. 忽略通过电子邮件发送的偏好，尤其是饮食要求；
3. 到达度假村时没有方向；
4.厕所水管有问题；
5. 无通知停水；
6. 令人震惊的是，那天晚上我在无人陪伴的情况下三次前往主要旅馆寻求援助，只是反复注意到没有工作人员过夜参加！
7. 用餐时连酒水都没有，游玩同样没有酒水和零食；
8. 鉴于这些不足之处，女经理提供了退还住宿费的保证，而在我跟进博茨瓦纳办事处后，这被证明是一个公然的谎言。
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