点评:So looking forward to this. The food was good and the scene is pretty but the service was absolutely terrible. Like the worst I have ever experienced.
We were offered either sparkling water or flat when we got there. Silly me thinking flat would have been free. It was awful bottled water and since it was so hot inside we had 3 bottles and didn't realize $10 a bottle till the bill came.
The wine was like a 3 oz poor Max.
One app never came even after we asked for it again and then dinner came. Sushi and no soy but they brought the little bowls for the soy. Asked twice for soy nada. After 15 min I just ate it. Anything we asked for we wither waited 15/20 min or it just never came. The service was so slow we were there for 3 hours! I like not to be rushed but this was crazy. One dessert didn't come. I asked 2 more times for it. Never came then the bill came. I called again for the dessert. He said Well it's not on the bill. I said Well now it shouldn't be!
He should have brought it for free after the terrible night. Then we tried 3 times to get the missing app off of the bill. Then 20 min waiting to pay the bill. Somehow it wasn't working. If it wasn't so warm inside or if they offered to bring us a drink or even water as an apology it would have been something. The manager also didn't really seem to care. He apologized but really no care in the world. We were all very nice until the problem with dessert and the bill and I still kept it together. $500 later we will never be returning. So disappointed in the service. Just terrible
翻译:非常期待。食物很好,景色也很漂亮,但服务非常糟糕。是我经历过的最糟糕的一次。
我们到达那里时,他们给我们提供了苏打水或一瓶未灌装的水。我以为一瓶未灌装的水是免费的,真是愚蠢。瓶装水很糟糕,因为里面太热,我们喝了 3 瓶,直到结账才发现每瓶 10 美元。
葡萄酒就像 3 盎司可怜的 Max。
我们再次要求后,一个应用程序始终没有送来,然后晚餐来了。寿司,没有酱油,但他们拿来小碗装酱油。两次要求酱油,什么都没有。15 分钟后,我吃了。我们要求的任何东西,要么等了 15/20 分钟,要么根本没送来。服务太慢了,我们在那里待了 3 个小时!我喜欢不着急,但这太疯狂了。一个甜点没有送来。我又要了两次。一直没送来,然后账单就来了。我再次要求甜点。他说,嗯,它不在账单上。我说现在不应该了!
在那个糟糕的夜晚之后,他应该免费送来。然后我们尝试了 3 次,想把丢失的应用程序从账单中去掉。然后等了 20 分钟才付账。不知怎么的,它不起作用。如果里面不是那么暖和,或者他们主动给我们送来饮料甚至水作为道歉,那就好了。经理似乎也不在乎。他道了歉,但真的不在乎。我们都很好,直到甜点和账单出现问题,我仍然坚持下去。500 美元之后我们再也不会回来了。对服务非常失望。太糟糕了