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Poor experience, owner made it worse.
Michael C
Poor experience, owner made it worse.
Foxy's Restaurant的点评
点评：I can’t tell you what’s good about this restaurant other than the scenery, because it’s on the river.
Had reservations for 7 PM, after 8:30 we asked the waiter (who didn’t even come by to tell us about the delay or refill our waters until we had to chase him down) where our food was. He responded we are busy…yeah it’s a Friday, every restaurant is. But we saw three groups that were seated after us get their meals and finish them. So we pressed him when we can expect our food and why he didn’t come by to refill our drinks the whole time, again he said he was busy as their team congregated by the bar. Busy talking, too busy for an explanation, apology, or even an update on our food. Finally, our party of 6 get our food. (2) Medium steaks came out well done, (2) pasta plates came out cold, my salmon was warm on the thin slice, but was cold everywhere else. The owner came by and asked what he can do. My wife didn’t even eat a piece of the steak and I ate the thin side of the salmon. I asked to remove the steak and I would pay 25% of the salmon. The owner then said that I ate 50% of it and would charge me half. I told him that I wouldn’t pay 50%…rather than the owner apologizing he threatens to call the police if I don’t pay the 50%.
I paid the 50% and told owner to cover the waiter’s tip since I’m being overcharged.
If you like a long wait time, cramped restaurant, non-attentive staff, AWFUL food, and a disrespectful owner that can’t even fake customer satisfaction and is open to customers knowing that his profits for poor food is more important than I would tell you this is your place. This restaurant is like Dick’s Last Resort, where they treat you like crap on purpose.
Had reservations for 7 PM, after 8:30 we asked the waiter (who didn’t even come by to tell us about the delay or refill our waters until we had to chase him down) where our food was. He responded we are busy…yeah it’s a Friday, every restaurant is. But we saw three groups that were seated after us get their meals and finish them. So we pressed him when we can expect our food and why he didn’t come by to refill our drinks the whole time, again he said he was busy as their team congregated by the bar. Busy talking, too busy for an explanation, apology, or even an update on our food. Finally, our party of 6 get our food. (2) Medium steaks came out well done, (2) pasta plates came out cold, my salmon was warm on the thin slice, but was cold everywhere else. The owner came by and asked what he can do. My wife didn’t even eat a piece of the steak and I ate the thin side of the salmon. I asked to remove the steak and I would pay 25% of the salmon. The owner then said that I ate 50% of it and would charge me half. I told him that I wouldn’t pay 50%…rather than the owner apologizing he threatens to call the police if I don’t pay the 50%.
I paid the 50% and told owner to cover the waiter’s tip since I’m being overcharged.
If you like a long wait time, cramped restaurant, non-attentive staff, AWFUL food, and a disrespectful owner that can’t even fake customer satisfaction and is open to customers knowing that his profits for poor food is more important than I would tell you this is your place. This restaurant is like Dick’s Last Resort, where they treat you like crap on purpose.
翻译：除了风景我无法告诉你这家餐厅有什么好的地方，因为它在河边。
我们预订了晚上 7 点的房间，8:30 后我们问服务员（他甚至没有过来告诉我们延误的情况，也没有给我们加水，直到我们不得不追上他）我们的食物在哪里。他回答说我们很忙……是的，今天是星期五，每家餐厅都很忙。但我们看到三组人在我们吃完饭后就坐下了。因此，我们向他询问何时可以期待我们的食物以及为什么他一直没有来给我们续杯，他再次说他很忙，因为他们的团队聚集在酒吧旁。忙着说话，忙着解释、道歉，甚至没有时间更新我们的食物。最后，我们一行六人拿到了食物。 (2) 中等大小的牛排做得很好，(2) 意大利面盘出来是冷的，我的三文鱼薄片是热的，但其他地方都是冷的。店主走过来问他能做什么。我的妻子甚至没有吃一块牛排，我吃了三文鱼的薄边。我要求把牛排去掉，我愿意付三文鱼25%的钱。老板又说我吃了50%，要收我一半的钱。我告诉他我不会付 50%……而不是店主道歉，他威胁说如果我不付 50% 就报警。
我付了 50% 的钱，并告诉老板要付服务员的小费，因为我被多收了。
如果你喜欢漫长的等待时间、拥挤的餐厅、不专心的员工、糟糕的食物，以及一个不尊重顾客的老板，他甚至不能假装顾客满意，并且对顾客开放，因为他知道他的劣质食物的利润比我所说的更重要你，这是你的地方。这家餐厅就像迪克的最后度假村，他们故意对待你就像垃圾一样。
我们预订了晚上 7 点的房间，8:30 后我们问服务员（他甚至没有过来告诉我们延误的情况，也没有给我们加水，直到我们不得不追上他）我们的食物在哪里。他回答说我们很忙……是的，今天是星期五，每家餐厅都很忙。但我们看到三组人在我们吃完饭后就坐下了。因此，我们向他询问何时可以期待我们的食物以及为什么他一直没有来给我们续杯，他再次说他很忙，因为他们的团队聚集在酒吧旁。忙着说话，忙着解释、道歉，甚至没有时间更新我们的食物。最后，我们一行六人拿到了食物。 (2) 中等大小的牛排做得很好，(2) 意大利面盘出来是冷的，我的三文鱼薄片是热的，但其他地方都是冷的。店主走过来问他能做什么。我的妻子甚至没有吃一块牛排，我吃了三文鱼的薄边。我要求把牛排去掉，我愿意付三文鱼25%的钱。老板又说我吃了50%，要收我一半的钱。我告诉他我不会付 50%……而不是店主道歉，他威胁说如果我不付 50% 就报警。
我付了 50% 的钱，并告诉老板要付服务员的小费，因为我被多收了。
如果你喜欢漫长的等待时间、拥挤的餐厅、不专心的员工、糟糕的食物，以及一个不尊重顾客的老板，他甚至不能假装顾客满意，并且对顾客开放，因为他知道他的劣质食物的利润比我所说的更重要你，这是你的地方。这家餐厅就像迪克的最后度假村，他们故意对待你就像垃圾一样。
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