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Waited 1 hour for our food to arrive after ordering
I9327CIdonnah
Waited 1 hour for our food to arrive after ordering
All Night Egg Plant的点评
点评：The whole experience was bad from start to finish. We were seated at a table that was sticky and covered with crumbs. Our server came over and put silverware on the table, then walked away , (no washing of the table was done). Someone else came over and gave us our menus, she at least smiled. Moments later we gave our orders of French Toast for me and an omelette with potatoes for my husband. I had water and my husband had coffee.. We sat there facing the Cook the whole time watching him make meal after meal, mind you the restaurant wasn’t even half full by this time. The Servers were rolling silverware and chatting. We kept waiting and about 35-40 minutes later our “server” came over and apologized it was taking so long. I was surprised she didn’t offer us a free drink or crackers. Being a diabetic I found a piece of candy in my purse for my low blood sugar. I was ready to walk out but my very calm husband said he felt bad for the Cook because he was alone and appeared very pissed off, so we continued to wait. According to my watch it was 58 minutes from start to finish. First came my husband’s Omelette and potatoes , moments later my very dry and plain French Toast, no powered sugar. When finished I thought for-sure she would have given us a discount but NO! Our bill was $36.00!!! My husband even gave her a nice tip because “It wasn’t her fault” . I left fuming about the service, price and LACK OF COURTESY FROM THE ESTABLISHMENT . (I was also mad with my husband for being so tolerant of the entire situation.) Later he did admit to me he was very unhappy about what happened. To top it off I was sick moments after I ate.
Here’s the good news, we won’t ever be going back so it won’t ever be our problem again. Secondly, I told my little story to a “few friends”. I know this establishment has been here for a very long time so maybe you no longer care about your paying customers, but these types of situations DO ADD UP IN THE NEGATIVE COLUMN and word gets around.
Over all I can almost forgive the amount of time this took, but I can’t overlook the fact that a discount wasn’t offered or a drink at least. That really would have made a big difference in the end.
FYI: Your prices are too high for the “quality” of the food offered.
Here’s the good news, we won’t ever be going back so it won’t ever be our problem again. Secondly, I told my little story to a “few friends”. I know this establishment has been here for a very long time so maybe you no longer care about your paying customers, but these types of situations DO ADD UP IN THE NEGATIVE COLUMN and word gets around.
Over all I can almost forgive the amount of time this took, but I can’t overlook the fact that a discount wasn’t offered or a drink at least. That really would have made a big difference in the end.
FYI: Your prices are too high for the “quality” of the food offered.
翻译：整个体验从开始到结束都很糟糕。我们坐在一张粘乎乎的、布满面包屑的桌子旁。我们的服务员过来把银器放在桌子上，然后走开（没有洗桌子）。其他人过来给了我们菜单，她至少微笑了。过了一会儿，我们给我点了法式吐司，给我丈夫点了土豆煎蛋卷。我喝了水，我丈夫喝了咖啡。我们一直坐在厨师对面，看着他一顿又一顿地做饭，请注意，此时餐厅还没有坐满一半。服务员们一边滚动着银器一边聊天。我们一直在等待，大约 35-40 分钟后，我们的“服务器”过来并向我们道歉，花了这么长时间。我很惊讶她没有给我们提供免费饮料或饼干。作为一名糖尿病患者，我在钱包里发现了一块糖果来治疗我的低血糖。我准备走出去，但我非常平静的丈夫说他为厨师感到难过，因为他独自一人并且看起来很生气，所以我们继续等待。根据我的手表，从开始到结束一共花了 58 分钟。首先是我丈夫的煎蛋卷和土豆，过了一会儿我的非常干的纯法式吐司，没有糖粉。完成后，我确信她会给我们折扣，但没有！我们的账单是 36.00 美元！我丈夫甚至给了她一个很好的小费，因为“这不是她的错”。我对酒店的服务、价格和缺乏礼貌感到愤怒。 （我也很生我丈夫的气，因为他对整个情况如此宽容。）后来他确实向我承认他对所发生的事情非常不满意。最糟糕的是，我吃完饭后不久就感到恶心。
好消息是，我们永远不会回去，所以这不会再成为我们的问题。其次，我把我的小故事讲给“几个朋友”听。我知道这家店已经存在很长时间了，所以也许你不再关心你的付费客户，但这些类型的情况确实会在负面栏中增加，并且消息会传播开来。
总的来说，我几乎可以原谅这花费的时间，但我不能忽视这样一个事实：没有提供折扣或至少没有饮料。这最终确实会产生很大的不同。
仅供参考：对于所提供食品的“质量”而言，你们的价格太高了。
好消息是，我们永远不会回去，所以这不会再成为我们的问题。其次，我把我的小故事讲给“几个朋友”听。我知道这家店已经存在很长时间了，所以也许你不再关心你的付费客户，但这些类型的情况确实会在负面栏中增加，并且消息会传播开来。
总的来说，我几乎可以原谅这花费的时间，但我不能忽视这样一个事实：没有提供折扣或至少没有饮料。这最终确实会产生很大的不同。
仅供参考：对于所提供食品的“质量”而言，你们的价格太高了。
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