Free breakfast wasn’t worth what we paid for it.
Holiday Inn Express Canandaigua - Finger Lakes By IHG的点评
点评:This hotel has gone down hill since the remodel upgrade. Requested room on the first floor as requested in our reservation. Told that they have no suites on the first floor. Only problem is we have always stayed in a suite on the first floor at this same property since we have a mobility problem. Then lights were out and the bed was lumpy and awful. Then they have a flyer that shows the breakfast and they were out of everything on the flyer accept the coffee. No forks, plates, no fruit of any type. No Cinnabon rolls totally out. The little cheese omelets were burnt and inedible. The room and table was dirty and we check out a day early. They didn’t care didn’t ask why we were leaving a day early. Seems to be new management. I am posting pictures to show.
翻译:这家酒店自从重新装修升级后就每况愈下。我们预订时要求住在一楼的房间,却被告知一楼没有套房。唯一的问题是,由于我们行动不便,我们一直都住在这家酒店的一楼套房。后来灯坏了,床凹凸不平,糟透了。他们有一张介绍早餐的传单,但传单上的所有东西都没有,除了咖啡。没有叉子、盘子,任何水果都没有。肉桂卷也完全没有了。小奶酪煎蛋卷都烤糊了,没法吃。房间和桌子都很脏,我们提前一天退房。他们根本不在乎,也没问我们为什么提前一天离开。似乎是新管理层。我发照片给大家看。